My data

pdorbandt14's Avatar

pdorbandt14

13 Dec, 2025 04:24 PM

Hello
Can you please tell me what happened to my data?
Your system recognizes me but only shows me a Dummy file.
Thanks, Peter

  1. 1 Posted by dwg on 13 Dec, 2025 10:12 PM

    dwg's Avatar

    At a guess, it is possible something has happened to the configuration file so that Moneydance does not know what file was last used, if this is the case the Moneydance Menu File -> Open command should show the file in the right hand column and allow you to open it.

  2. Support Staff 2 Posted by Ethan on 13 Dec, 2025 10:18 PM

    Ethan's Avatar

    Hello Peter,

    Moneydance data is stored on your computer, not on our systems. If you're not sure where you have been saving your data, a good place to look is the default file location: https://infinitekind.tenderapp.com/kb/file-locations-and-changes/de...

    If your data file isn't in there, you were probably saving it to a custom location. If you can't remember where, try searching for all files that end with the .moneydance file extension. When you find them, use the open other option from the Moneydance welcome screen or the menu bar (File -> Open -> Open Other) to select your yourfilename.moneydance data set.

    Ethan
    Infinite Kind Support

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