Citibank- No download option

wrgrimes's Avatar


28 Jul, 2010 03:07 AM

I am retrying MoneyDance. Looks much better this time around.
Setting up credit cards. American Express & Chase no problem.
Citibank- set up online banking. Choice to download transactions is not active (grayed out).
I can't find the problem

  1. 1 Posted by wrgrimes on 28 Jul, 2010 11:43 AM

    wrgrimes's Avatar

    I hate when I answer my own problems.
    Needed to choose Citi cards instead of Citibank.

    I had searched the Public Discussions with no luck. Then I Googled the question and found the answer within this discussion group. I guess my initial query was not worded well enough.

    Maybe this can help someone else.
    Problem resolved.

  2. 2 Posted by Jon Hoover on 28 Jul, 2010 08:29 PM

    Jon Hoover's Avatar

    I'm glad you got it figured out. Please feel free to get in touch again if there is anything we may help you with.
    Jon Hoover, Moneydance Support

  3. Angie Rauscher closed this discussion on 04 Sep, 2010 04:05 AM.

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