tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/216-not-able-to-connect-with-and-download-from-wells-fargoInfinite Kind: Discussion 2018-10-18T13:54:04Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/2791142009-07-30T15:33:27Z2009-07-30T15:33:27ZNot able to connect with and download from Wells Fargo<div><p>Bryant,</p>
<p>Can you verify that you are enabled for Direct Connect and that
the download you did with Quicken was Direct Connect (where MD or
Quicken connects directly to the bank's servers) and not Web
Connect (where a file is downloaded from the bank's website)? In
Quicken, it can be difficult to distinguish which you are doing as
Quicken downloads files from a bank's website using an internal
browser. The Wells Fargo connection seems to be working from our
end. If we can rule out whether you are enabled for Direct Connect
(many banks are not by default), then we can look at other
possibilities.</p>
<p>Sincerely,</p>
<p>Brian Adler</p></div>Brian Adlertag:infinitekind.tenderapp.com,2009-01-14:Comment/2791142009-07-31T02:54:54Z2009-07-31T02:54:59ZNot able to connect with and download from Wells Fargo<div><p>Brian,</p>
<p>Thank you for the reply.</p>
<p>The Quicken download I did was via quicken's free online
service. I don't actually have a copy of Quicken. I prefer
Moneydance! I just wanted to see if it would work. I went to
quicken.com, and set up an account. I submit that my account was
with Wells Fargo, and provided my log-in and password into the
automated set-up. Data for all of my accouts with Wells were
brought up.</p>
<p>I never enabled Direct Connect. I scoured the Wells Fargo sight,
and I found nothing about a means to enable Direct Connect and no
reference about something like this. But I did think there was
something off because Moneydance said my pin must be 4 characters
long. However my online password is more than 4 characters.</p>
<p>When I contacted Wells, they refused to provide me any
information what so ever because they said they do not support
Moneydance.</p>
<p>However, I try again and ask specifically about "direct
connect".</p>
<p>Do you have any information/ideas?</p>
<p>Bryant</p></div>Bryant tag:infinitekind.tenderapp.com,2009-01-14:Comment/2791142009-07-31T03:14:21Z2009-07-31T03:14:24ZNot able to connect with and download from Wells Fargo<div><p>Brian,</p>
<p>Problem solved. Wells actually charges for this service. They do
not make this very clear.</p>
<p>I imagine that other organizations might do the same, because I
was having a similar issue with a Chase credit card.</p>
<p>For now, I'll do some more research on my end, and get back to
you if I have any further questions.</p>
<p>Thank you for your time.</p>
<p>Bryant</p></div>Bryant