Can't fine path

Chris Larkman's Avatar

Chris Larkman

14 Sep, 2009 11:58 AM

I cannot reach my Data File. Usually, when I click on my Moneydance icon, my database comes up. I now get a screen with choices. I choose 'exising files' and I click on the one I want. It tells me that it can's find the 'a path'. How can I get to my database? The file seems to be lodged on the desktop, but when I open it, it has nothing of any use. When i used Quicken i could always find my files and identify them. I can't work out where they are stored or how to access them or save them somewhere safe.

Chris Larkman

  1. 1 Posted by Jessica Little on 14 Sep, 2009 02:23 PM

    Jessica Little's Avatar

    Hi Chris,

    I'm sorry you're having problems using Moneydance. What operating system are you using? Also, could you possibly copy the error message you're receiving and paste it here? It may be helpful in identifying your problem.

    Jessica Little
    Moneydance Support

  2. 2 Posted by Ben Spencer on 14 Sep, 2009 02:27 PM

    Ben Spencer's Avatar

    Hi Chris

    Moneydance stors all the account informaion and transaction data in a single file. The ends with the extension ".md" without the quotes. When you first ran Moneydance the program asked you for a name for this file and for a place to put it (a path). If you do not know where the file is you can use your computer search function to search for all files ending with ".md"

    Sincerely

    Ben Spencer

  3. 3 Posted by gumlark on 14 Sep, 2009 06:34 PM

    gumlark's Avatar

    Jessica

    Windows Vista.

    When I go to file and recent files and click on my file, the message reads
    like this:

    Error: java.io.FileNotFoundException:\\FamilyComputer\Desktop\20092010.md(The
    network path was not found.)

    Chris

    2009/9/14 Jessica Little <
    [email blocked]<tender%[email blocked]>
    >

  4. 4 Posted by Ben Spencer on 14 Sep, 2009 07:59 PM

    Ben Spencer's Avatar

    Hi Chris

    Is the file actually still located in the desktop of FamillyComputer? If you look in that place can you still see the file?

    Is the location \FamilyComputer\Desktop\ a place on your local computer or is it located on a computer across a network?

    It sounds like you might have inadvertently moved, renamed or deleted the file "20092010.md". Use your computers search feature to look for this file. Also look in the trash folder just in case you accidentally deleted it. If your computers search function does not find the file search for all files ending with .md.

    Sincerely

    Ben Spencer

  5. 5 Posted by gumlark on 15 Sep, 2009 02:54 PM

    gumlark's Avatar

    Ben

    Thank you for your help. I have now found the file! For some reason my
    second computer Internet access was down. When it started working again I
    could find the file. It is a complete mystery to me as to how the file
    could be on the other computer when I have never used it on that
    computer. I have now saved it to a folder on my main computer.

    Thanks

    Chris

    2009/9/14 Ben Spencer <
    [email blocked]<tender%[email blocked]>
    >

  6. 6 Posted by Ben Spencer on 15 Sep, 2009 02:56 PM

    Ben Spencer's Avatar

    You are welcome! I am glad the issue is resolved.

    Sincerely

    Ben Spencer

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac