installing MD on 2nd computer

jerry's Avatar

jerry

26 Sep, 2009 05:11 PM

how do you enter the license key?? it says it's a 100 transaction trial version when licensed MD installed on 2nd computer....but no FAQ or knowledge data base info when searching "Install on 2nd computer" "Enter license key" .
thanks for any help!
J

  1. 1 Posted by Ben Spencer on 26 Sep, 2009 08:13 PM

    Ben Spencer's Avatar

    Hi Jerry

    When you purchased Moneydance you should have received an email containing your license key. If you no longer have that email in your records give me your full name and the email address you gave when you purchased Moneydance I'll resend you the key. Once you have the key enter it into Moneydance by selecting "Register Moneydance" from the Help menu.

    You can use the same key to register Moneydance on a second computer. You will need to share your data file between the two computers. The data file is a file that ends with the .md extension, user your computer search function to search for it if you don't know where you have it saved. How you share the file is dependent on the operating systems you are using and how your computers are networked together. My personal preference for sharing the data file is to use the 3rd party tool called dropbox. You can get it from here getdropbox.com

    Sincerely

    Ben Spencer

  2. 2 Posted by buything on 27 Sep, 2009 12:02 AM

    buything's Avatar

    Thank you Ben.... After transferring the prog to the 2nd computer, I
    didn't notice the "Trial" period message and entered 100 transactions
    in an existing file named : Banking_Jerry.md-2009-09-26 but now it
    won't open.

    I've registered MD on the 2nd computer but it won't open this file
    which says it's a document. I get the error message: "There is no
    default application specified to open the document
    “Banking_Jerry.md-2009-09-26”.

    When I try to choose MD to open the file, MD is grayed our and won't
    open.

    The same thing happens if I take it back into the first computer.

    I tried importing it but that doesn't work either.

    Thanks for your help,

    Jerry

  3. 3 Posted by Ben Spencer on 27 Sep, 2009 12:48 AM

    Ben Spencer's Avatar

    HI Jerry

    Banking_Jerry.md-2009-09-26 is a backup file. Remove the date from the end of the file name and you will be able to open it. i.e. change the name of the file to
    Banking_Jerry.md

    Sincerely

    Ben Spencer

  4. 4 Posted by buything on 27 Sep, 2009 02:23 AM

    buything's Avatar

    Great! I removed the -2009-09-26 at the end and it opened.
    unfortunately, every one of the 100 entries during the "trial" period
    is gone. 4 hours of work. the last time on the file is correct, 10:02
    am... that's at the end of the time that I entered the data, but that
    data is not there. the backup date at the end of the file is correct
    too, it's for today. so how could all the data be gone?
    any ideas?
    jerry

  5. 5 Posted by Ben Spencer on 27 Sep, 2009 12:10 PM

    Ben Spencer's Avatar

    Hi Jerry

    The daily backup file is automatically created by the software the first time the main data file is saved for the day. There should alsobe your primary data file somewhere on your computer. It will have the same name as the backup file minus the date. You will have specified its location when you first saved it. If you don't know where it is try using your 1st computers search feature to search for "Banking_Jerry.md" without the quotes. That should be the most up to date file.

    Sincerely

    Ben Spencer

  6. 6 Posted by buything on 27 Sep, 2009 03:29 PM

    buything's Avatar

    got it, was saved in a new place I didn't know of, argh. thanks for
    the help

  7. 7 Posted by Ben Spencer on 27 Sep, 2009 06:37 PM

    Ben Spencer's Avatar

    Any time!

    Ben

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