tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/331-problem-connecting-to-chaseInfinite Kind: Discussion 2011-08-15T15:51:52Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/4056922009-09-28T04:37:42Z2009-09-28T04:37:42ZProblem connecting to Chase<div><p>Joan,</p>
<p>It is necessary to make sure your account with Chase is enabled
for "direct connect" (sometimes this is simply described as
enabling a connection to Quicken as this is the most common program
using these connection protocols). You can accomplish this either
on the phone with a Chase representative or on Chase's website. You
may even receive new login/password information once you have done
this.</p>
<p>Sincerely,</p>
<p>Brian Adler</p>
<p>Moneydance Support</p></div>Brian Adlertag:infinitekind.tenderapp.com,2009-01-14:Comment/4056922009-09-28T05:57:00Z2009-09-28T05:57:00ZProblem connecting to Chase<div><p>Brian,</p>
<p>Thanks for the reply. I had phoned Chase a while back and
thought this was set up. I tried just downloading the data in all
formats, but without success. There is an instruction to log on to
their site (I was already logged on) and accept their online
agreements, but I couldn't find the link. Now that I understand
this is a Chase problem I'll handle MD manually as it will take
less time than trying to deal with the bank.</p>
<p>Thanks again</p></div>Joan R