Problem Downloading Chase Checking Account

Harry's Avatar

Harry

16 Nov, 2009 03:38 AM

Chase performed server maintenance on 11/13-15/2009. According to their support line, the maintenance has been completed. When I try to download transactions, I receive the following error:

**There was an error communicating with your financial institution. The details of this error are below.

There was an error communicating with the server. This could be the result of a network problem, or the server may be offline or not responding. Please try the operation again later.
Error Description: java.net.SocketException: Unexpected end of file from server**

Downloads worked properly before the maintenance. Has anyone else encountered this error?

I'm running Moneydance version 2008r4 (640) with Linux.

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  1. 31 Posted by lanpowers on 03 Dec, 2009 03:55 PM

    lanpowers's Avatar

    > // Add your reply above here
    > ==================================================
    > From: mike
    > Subject: Problem Downloading Chase Checking Account
    >
    > Harry,
    >
    > This has been resolved. You need to reestablish Chase downloading. When
    > you get to the selection of bank, click the New Connection button to
    > reload the parameter file. It's working fine for me.
    >
    > Mike
    >
    > View this Discussion online:
    > http://help.infinitekind.com/discussions/problems/433-problem-downloading-chase-checking-account
    > --
    > Reply with #ignore to stop receiving notifications for this discussion.
    >

  2. 32 Posted by Keith on 08 Dec, 2009 04:42 AM

    Keith 's Avatar

    Just setup chase account with your software tonight and got the following error:

    There was an error communicating with your financial institution. The details of this error are below.

    A communication or parsing error occurred. THis could be the result of a network problem, a proxy error, or misconfigured server. Error Description: java.io.IOException: HTTP Error: HTTP Error:400 Bad Request

    My quicken works, but this program does not.

  3. 33 Posted by Jessica Little on 08 Dec, 2009 10:00 PM

    Jessica Little's Avatar

    Keith,

    Since your error message is different from the other problems in this thread, could you please start a new discussion? It will be easier for us to help you diagnosis your problem that way.

    Thanks!

    Jessica Little
    Moneydance Support

  4. Jessica Little closed this discussion on 08 Dec, 2009 10:00 PM.

Comments are currently closed for this discussion. You can start a new one.

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