stock quote synchroniser

tcole2003's Avatar

tcole2003

05 Dec, 2009 10:53 AM

Stock quote synchroniser works only partially. Some quotes download as expected then the download of quotes stops before finishing. I have downloaded the extensions "Stocks/Forex quotes auto synchroniser" and "Yahoo! Exchange Rate Retriever". The problem is still the same.
Some of the stocks or funds quotes have not been updated since Oct 30. 2009.

  1. 1 Posted by Ben Spencer on 05 Dec, 2009 10:59 AM

    Ben Spencer's Avatar

    Hi Tom

    Which symbols are you haveing trouble with. There are known limitations with the yahoo service not providing price history for some canadian and UK funds/securities. If you include your ticker symbols I'll investigate and see if the problem is on our end or on the yahoo side.

    Sincerely

    Ben Spencer

  2. 2 Posted by tcole2003 on 05 Dec, 2009 11:26 AM

    tcole2003's Avatar

    Ben,
    The symbols that do not get updated vary. Some which did not update
    this morning are:
    CSX
    FSTCX
    PRITX
    VMCAX

    Some symbols which did not update upon opening MD this morning did
    update after shutdown and reopen of MD. But after three shutdowns and
    reopens the above symbols have still not updated since either Oct. 30 or
    Nov 2, 2009. This problem has been going on for at least a month. I
    did not download the Yahoo! Exchange Rate Retriever and Stocks/Forex
    quotes auto synchroniser until this morning. But, these additional
    extensions do not seem to have affected the problem. The symptoms are
    still the same as for the past several weeks.

    Thanks for your help.
    Tom

  3. 3 Posted by Ben Spencer on 05 Dec, 2009 11:36 AM

    Ben Spencer's Avatar

    Hi Tom

    I just added all 4 of the symbols you provided and was able to download prices using the yahoo extension. The prices I recieved included end of day prices for december 4th. If you manually invloke the "Stock Quote Synchronizer" extension by clicking on it on the extensions menu does that make any difference? What options do you have set for the "Auto Synchronizer" extension?

    Ben

  4. 4 Posted by tcole2003 on 05 Dec, 2009 12:21 PM

    tcole2003's Avatar

    Ben,
    Just using CSX as an example. It has not been updated since 11/30.
    When I click on "Stock Quote Synchronizer" nothing happens. The "Auto
    Synchroniser" is set to "Update stocks on file open".

    All the other stocks/funds in my file have been updated to 11/04 by
    shutting down and reopening the program or by going to another file, my
    son's file which I maintain. In my sons file the lates update for
    FSTCX, PRITX, and VMCAX is 10/30. All his other symbols have been
    updated to 11/04. Again they did not all update this morning on the
    first file open. Some updated on subsequent file openings this
    morning. But, these three remain out of date as does the one symbol,
    CSX, in my file.

  5. 5 Posted by tcole2003 on 05 Dec, 2009 04:48 PM

    tcole2003's Avatar

    The "Auto Synchronizer" seems to be working now. All the symbols are
    updated. The only thing I did since the previous communication to you
    was to run a cleanup/optimizer program for Windows Registry. I don't
    know if that's what solved the problem. Tom

  6. 6 Posted by Ben Spencer on 06 Dec, 2009 11:32 AM

    Ben Spencer's Avatar

    I think it is unlikely that cleaning the windows registry would have affected the Moneydance installation as all the moneydance configuration options are stored in a file in the user folder. Anyway I am glad that the problem is resolved even if I was not able to assist you.

    Sincrely

    Ben Spencer

  7. Raimund Buchholz closed this discussion on 13 Apr, 2010 11:21 AM.

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