tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/4752-fifth-third-bank-communication-problemInfinite Kind: Discussion 2020-08-19T15:50:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-16T17:10:36Z2012-09-16T17:10:36ZFifth Third Bank Communication Problem<div><p>It looks like they make have changed their certificate or
connection setting. I'll check into it about update our connection
if it's out of date.</p>
<p>Jessica Little<br>
Moneydance Support</p></div>Jessica Littletag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-16T21:51:40Z2012-09-16T21:51:41ZFifth Third Bank Communication Problem<div><p>Looks like I am having the same issue -DNS change perhaps...</p></div>Todd Hensontag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-17T11:45:52Z2012-09-17T11:45:52ZFifth Third Bank Communication Problem<div><p>I've looked into this a bit further, and it looks like the
problem might be on Fifth Third's server. They seem to have updated
a certificate and done so incorrectly. Hopefully they will resolve
this soon. It would probably be a good idea to contact them and ask
about this issue as well.</p>
<p>Jessica Little<br>
Moneydance Support</p></div>Jessica Littletag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-17T13:25:36Z2012-09-17T13:25:36ZFifth Third Bank Communication Problem<div><p>Thanks Jessica! I will keep an eye on the server for a day or
two and contact them if the error continues.</p>
<p>Todd Henson</p></div>Henson, Todd Scotttag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-17T14:48:47Z2012-09-17T14:48:47ZFifth Third Bank Communication Problem<div><p>I'm having this problem, too, on 3 accounts at 5/3, checking,
savings, and credit. Problem is, I've tried calling their cust
service before and they act like I'm speaking swahili when I try to
explain that I'm using MoneyDance; if it isn't Quicken or MS Money
they simply say they don't support my software. Is there any way
MoneyDance can work around their cert problems?</p></div>Erictag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-17T14:56:59Z2012-09-17T14:56:59ZFifth Third Bank Communication Problem<div><p>I'm guessing here, but I suspect this issue would be affecting
all the tools that use the OFX connection.</p></div>voliveriotag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-17T15:25:48Z2012-09-17T15:25:48ZFifth Third Bank Communication Problem<div><p>It depends on how lenient those tools are with respect to
accepting SSL certificates; they could, in theory, accept it
because the domain (53.com) is the same. The problem is that
banking.53.com is using a certificate created for <a href=
"http://www.53.com">www.53.com</a>, which isn't technically
correct. I hope you're right, because I suspect having Quicken
problems is the only way we're going to get 5/3 to notice and fix
the problem quickly.</p></div>Erictag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-17T15:31:47Z2012-09-17T15:31:47ZFifth Third Bank Communication Problem<div><p>I know somebody who works at Fifth Third in IT security, I'll
send them a message and see if we he knows someone internally that
can help.</p></div>voliveriotag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-17T15:55:40Z2012-09-17T15:55:40ZFifth Third Bank Communication Problem<div><p>@voliverio - that would be awesome! The right person can likely
fix this quicly; I've fixed this exact mistake before on a live
site, it's just a matter of finding the right person who has the
authority to do it (no easy task in a bank, unfortunately).</p></div>Erictag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-17T16:03:19Z2012-09-17T16:03:20ZFifth Third Bank Communication Problem<div><p>Hi, I work for IGG Software, the makers of iBank.</p>
<p>One of our customers just informed us he spoke to an IT
Specialist at the bank and that FIfth Third is having server
'issues' and hopes to be back online by midweek.</p></div>Melissatag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-17T20:26:02Z2012-09-17T20:26:59ZFifth Third Bank Communication Problem<div><p>Looks like 5/3 may have fixed things; I can now download
transactions for all my accounts. And this OFX verification page
now says their SSL is validated (earlier today it listed it as
"Failed"): <a href=
"http://www.ofxhome.com/index.php/institution/view/450">http://www.ofxhome.com/index.php/institution/view/450</a></p></div>Erictag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-17T20:30:39Z2012-09-17T20:30:39ZFifth Third Bank Communication Problem<div><p>Same, its working for me. I got in touch with the guy I knew
there, and he emailed the certificates guy. Perhaps we brought it
to their attention, who knows. Either way, glad its working
now.</p></div>voliveriotag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-18T12:10:28Z2012-09-18T12:10:28ZFifth Third Bank Communication Problem<div><p>Well, voliverio, I at least am happy to give you credit for
causing them to fix this!</p>
<p>I'm glad it's working again, and please feel free contact us if
you have further issues.</p>
<p>Jessica Little<br>
Moneydance Support</p></div>Jessica Littletag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362012-09-18T14:27:17Z2012-09-18T14:27:17ZFifth Third Bank Communication Problem<div><p>Looks like it is working for me as well. Thanks for all of the
help!!!</p>
<p>Todd Henson</p></div>Henson, Todd Scotttag:infinitekind.tenderapp.com,2009-01-14:Comment/187884362020-05-20T15:49:17Z2020-05-20T15:49:17ZFifth Third Bank Communication Problem<div><p>Well.. I spoke too soon. It appears I can’t download transactions again from 53. Anyone else experiencing the same?</p>
<p>Todd Henson</p></div>Henson, Todd Scott