Moneydance 2010 will not open

steve.donoghue's Avatar

steve.donoghue

11 Dec, 2009 05:38 PM

I've just upgraded/installed Moneydance 2010 (from 2008 version) onto my PC running Windows 7 (64bit). Since installing, Moneydance 2010 opens minimised only. It sits on the taskbar and cannot be opened to view, though strangely, the preview when you pause the mouse cursor over the taskbar shows Moneydance to be functional.

I've tried reinstalling the 2008 version and now it too is affected. In essence I can't open either moneydance 2008 or the 2010 versions, they both remain mimimised and stuck to the task bar. I'd be grateful for a quick response to this, I can't use the program any longer.

  1. 1 Posted by Angie Rauscher on 16 Dec, 2009 09:18 PM

    Angie Rauscher's Avatar

    This is a bug, and we are working on a solution. Future versions of Moneydance should correct this bug.

    Here is one successful work-around we have found:

    When the program is open:

    1) Maximize window 2) Click the restore down button (upper right hand corner, next to the X to close) 3) On the status bar, right-click to size, right-click to close/quit 4) Restart Moneydance

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    Angie Rauscher
    Moneydance Support

  2. Raimund Buchholz closed this discussion on 16 Dec, 2009 09:52 PM.

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