tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/551-cant-save-my-fileInfinite Kind: Discussion 2019-11-20T09:42:13Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/7310382009-12-16T05:25:28Z2009-12-16T05:25:29ZCan't Save My File<div><p>Latest update.<br></p>
<p>So now I have tried to export my work - since I can't save it
(did a search for .md files and there are none on my MacBook Pro) -
in an attempt to not lose the last 2+ hours of work. I exported my
open file in all file formats available - QIF, tab delimited, and
XML. Now when I try to import these files back into MD, none of
these files are available to be imported. How can this happen? This
is my first experience with Moneydance, and it's not going so well
right now. Is there anything I can do so that I don't lose the last
2+ hours of work?????</p></div>Gregtag:infinitekind.tenderapp.com,2009-01-14:Comment/7310382009-12-16T21:24:14Z2009-12-16T21:24:14ZCan't Save My File<div><p>The failure to save bug is related to an old version of java. We
have written a fix in to build 727. You can download build 727 from
this link:</p>
<p><a href=
"http://moneydance.com/trac/wiki/Moneydance2010Beta">http://moneydance.com/trac/wiki/Moneydance2010Beta</a></p>
<p>I am sorry for the trouble this has caused you.</p>
<p>Sincerely</p>
<p>Ben Spencer</p></div>Ben Spencertag:infinitekind.tenderapp.com,2009-01-14:Comment/7310382009-12-17T02:21:03Z2009-12-17T02:21:04ZCan't Save My File<div><p>Thanks Ben. Is there any way to save what I already have input
or transfer it so that I don't have to input it all over
again?<br></p></div>Gregtag:infinitekind.tenderapp.com,2009-01-14:Comment/7310382009-12-17T03:30:26Z2009-12-17T03:30:26ZCan't Save My File<div><p>Here is a suggestion. Why don't you change the download page so
the 727 version is used instead of the 723. Then you wouldn't have
so many people having the same issue that I'm having. It's pretty
frustrating. And in fact, I'm questioning if I should even use this
software. If you put out a beta version without letting people
know, and no one caught that you can't save a file after inputting
data, I really have questions about the programming integrity. In
fact, I would like to have my money back. Can you please do that
for me. I'm not excited about the possibility of something
happening down the road that would result in me losing all of my
data ... again.<br></p></div>Gregtag:infinitekind.tenderapp.com,2009-01-14:Comment/7310382009-12-17T03:57:53Z2009-12-17T03:57:53ZCan't Save My File<div><p>I am sorry that our product did not meet your needs. I have
asked our payment processing partners BMT Micro to process your
refund.</p>
<p>They will let you know when the process is complete from our
end.</p>
<p>Please let me know if I can be of further assistance, and thank
you for your interest in Moneydance.</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauscher