Latest Version of moneydance 2019.3 crashes after importing QIF file

John Wels's Avatar

John Wels

04 Oct, 2019 05:28 PM

Since updating to the latest version the moneydance crashes after importing a QIF file.

It has not done this before. If I force quit the data seems to have imported when I reopen.

The status banner says importing but the whole thing freezes.

John

  1. 1 Posted by derekkent23 on 04 Oct, 2019 06:12 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    Try this.
    With the associated account register open drag and drop the QIF file into the side bar, account list on left.

    Hope this helps

  2. 2 Posted by John Paul Wells on 29 Oct, 2019 12:12 PM

    John Paul Wells's Avatar

    Thanks.

     I have tried three different import methods,

    1. File import
    2. Drag and drop (as you suggest)
    3. The “Import List” extension

    All result in the qif file being imported and then the program freezing so only force quit is an option.

    John

  3. 3 Posted by derekkent23 on 29 Oct, 2019 03:16 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    When Moneydance appears to freeze try Alt – SPACEBAR – M and use the arrow keys, probably the left, to see if you can move a missing dialog back on screen. This can happen if at some time you have connected a second monitor. Worth a try.

    Hope this helps.

  4. System closed this discussion on 28 Jan, 2020 03:20 PM.

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