Build 1888 has the same error:
<html>Error: <b>An unexpected error occurred null</b>
I am running Windows 10 version 1803 and the printer is an HP Officejet
Microsoft Print to PDF works with no problem except that there are no
margins, so text is lost to the left when the pdf is printed.
I have also noticed it seems no longer possible to change the width of
columns in a report.
You can imagine it is a bit frustrating to go backwards when there is a new
release. I am reluctant however to go back to 2017, because 2019 has fixed
the problem of large file sizes and long shutdown time.
Any further help possible?
Having read the build log it seems that column autosizing was put in by build 1884. If that means they are also fixed, that is not really an advance, as truncating longer titles is often necessary to get a balanced display.
Maddy on 14 Oct, 2019 09:29 AM
Unfortunately, it seems that this is a known issue with certain printer drivers on Windows. Our lead developer confirmed that it will be fixed by the next preview which will be released, as soon as possible.
I flagged this discussion, so that you will be notified as soon as the new preview becomes available.
I have the same problem with 1888 running on a Mac OS10.13.6, and it isn't printer driver related. I cannot adjust column width on-screen when the report is first generated as I cannot see any grab bars to drag.
Having recently installed 2019.4 1896, I find that the error encountered when printing to an HP Officejet 4620 is no longer present, and printing is possible.
However the print is scaled to the printable limit, and is not affected by File>Page Setup>Set Margins.. Also, as noted by davet65 and myself, the column sizes are no longer user adjustable on the display, which would in turn affect the size of the printout.
So two questions:
1. How can I set reasonable print margins (the default is supposed to be 1" 25.4mm, but I can only print with 6mm margins)?
2. Are you going to reinstate the ability of the user to change column widths?
I think the print margin issue and column widths will become more important as tax season rolls around and people want to print year-end reports. There are workarounds like saving the report to an html file, opening it with a browser and printing from there or use copy and paste the report into excel, but these aren't really good solutions.
I'm glad to see IK has taken on improving reports and hopefully the margin/print control issue will get fixed soon.