tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/57384-main-pageInfinite Kind: Discussion 2020-03-09T00:00:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/478131102019-11-06T19:24:31Z2019-11-06T19:24:31ZMain Page<div><p>Hi Walter,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>Which version and build of Moneydance are you using?<br>
To check, open Moneydance and select Help --> About Moneydance (or Moneydance --> About Moneydance on a Mac) where the version and build number will be displayed.<br>
Can you let me know which operating system you're running on your computer/s?</p>
<p>Would it be possible to see a screenshot of the issue?</p>
<p>Generally, after making any changes from <em>Preferences</em>, it's advisable to restart Moneydance for the changes to be applied.</p>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/478131102019-11-07T19:45:36Z2019-12-23T10:28:17ZMain Page<div><p>Operating System?? is windows10 and moneydance Vers. is 2019.4 vers.1892</p>
<p>It was ok in earlier Version few months ago</p>
<p>Thank you</p></div>W Htag:infinitekind.tenderapp.com,2009-01-14:Comment/478131102019-12-07T21:37:11Z2019-12-07T21:37:11ZMain Page<div><p>I just installed the newest Version 1896 , some bugs are fixed but If<br>
Font is +3 the Main window is still not proper hope they will fix it<br>
next Version, it's not so important just a remeinder</p>
<p>Thank you</p></div>W Htag:infinitekind.tenderapp.com,2009-01-14:Comment/478131102019-12-07T21:46:11Z2019-12-07T21:46:11ZMain Page<div><p>I would suggest posting a screen shot of the issue so that it can be readily seen.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/478131102019-12-07T22:18:30Z2019-12-07T22:18:30ZMain Page<div><p>I am not support staff, just a user.</p>
<p>Also I would suggest posting your computers operating system. and your screen type and resolution.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/478131102019-12-08T22:59:41Z2019-12-08T22:59:41ZMain Page<div><p>Even the statement "main page" is unclear. Do you mean your "Summary Page" or the "Welcome to MD" page? Posting your screen shot AND errlog.txt file are very helpful.</p>
<p>errlog.txt<br>
(Mac OS) Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt<br>
Press the option key and use the "Go" menu in the finder to access the Library folder.<br>
Or open a finder window, press Shift-Option-G and paste in this path<br>
~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance (Windows) C:\Users(yourusername).moneydance\errlog.txt</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/478131102019-12-08T23:56:02Z2019-12-08T23:56:02ZMain Page<div><p>I just tried setting my Font to +3 and restarting MD. All looks well both on my Summary Page and my "Welcome to MD" page. It could be an issue with which widgets you have installed on your summary page?</p>
<p>The +3 is a little big for me on my old monitor screen size (I really need to update my hardware). I went back to +1 and it all works.</p>
<p>Here are the lines at the beginning of my console log which should be the same as the err log.txt file. These deal with loading all the fonts.</p>
<p>Starting Moneydance 2019.4 (1896) at Sun Dec 08 18:51:29 EST 2019<br>
Settings Folder: /Users/sth/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance<br>
OS: Mac OS X 10.11.6 x86_64<br>
Java: 13.0.1 (Oracle Corporation)<br>
Is in sandbox: true; restricted file access: false<br>
initialized extension budgetgen in 0.029 seconds<br>
initialized extension budgetreport in 0.004 seconds<br>
initialized extension filedisplay in 0.002 seconds<br>
findandreplace (0): 12-08 18:51:29.668|Initialized build 1215 ok<br>
initialized extension findandreplace in 0.048 seconds<br>
initialized extension invextension in 0.002 seconds<br>
initialized extension priceui in 0.029 seconds<br>
initialized extension securityhistoryload in 0.002 seconds<br>
initialized extension securitypriceload in 0.002 seconds<br>
multires images not supported: java.lang.ClassNotFoundException: sun/awt/image/MultiResolutionImage.class<br>
initialized extension updater in 0.034 seconds<br>
Initializing fonts:<br>
preferred: [[Helvetica Neue, Helvetica, Dialog]] regular: [[Helvetica Regular, Arial, SansSerif, Dialog]] mono: [[Gill Sans, Monospaced]] fonts resolved:<br>
default: Helvetica Neue:13.0:style0 mono: Gill Sans:13.0:style0 header: Helvetica Neue:15.0:style0 register: Helvetica Neue:12.0:style0 reportTitle: Helvetica Regular:32.0:style0 calendarTitle: Helvetica Neue:12.0:style0 reportHeader: Helvetica Neue:11.0:style0 detailTitle: Helvetica Neue:15.0:style0 Setting look and feel class to com.apple.laf.AquaLookAndFeel<br>
Initializing fonts:<br>
preferred: [[Helvetica Neue, Helvetica, Dialog]] regular: [[Helvetica Regular, Arial, SansSerif, Dialog]] mono: [[Gill Sans, Monospaced]] fonts resolved:<br>
default: Helvetica Neue:14.0:style0 mono: Gill Sans:14.0:style0 header: Helvetica Neue:16.0:style0 register: Helvetica Neue:13.0:style0 reportTitle: Helvetica Regular:32.0:style0 calendarTitle: Helvetica Neue:13.0:style0 reportHeader: Helvetica Neue:12.0:style0 detailTitle: Helvetica Neue:16.0:style0 initialized extension yahooqt in 4.246 seconds</p></div>sth