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Trice's Avatar


13 Nov, 2019 08:00 PM

I just imported my data to Moneydance. All transactions in my check register show up twice.

  1. Support Staff 1 Posted by Maddy on 18 Nov, 2019 01:36 PM

    Maddy's Avatar

    Hi Trice,

    We are sorry to hear about the problem you have encountered.

    Which version and build of Moneydance are you using?
    To check, open Moneydance and select Help --> About Moneydance (or Moneydance --> About Moneydance on a Mac) where the version and build number will be displayed.

    Can you let me know which operating system you're running on your computer/s?

    Did you import your data from another program or did you download it from your bank? Which file format did you use?

    Thank you

    Maddy, Infinite Kind Support

  2. System closed this discussion on 17 Feb, 2020 01:40 PM.

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