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Trice's Avatar

Trice

13 Nov, 2019 08:00 PM

I just imported my data to Moneydance. All transactions in my check register show up twice.

  1. Support Staff 1 Posted by Maddy on 18 Nov, 2019 01:36 PM

    Maddy's Avatar

    Hi Trice,

    We are sorry to hear about the problem you have encountered.

    Which version and build of Moneydance are you using?
    To check, open Moneydance and select Help --> About Moneydance (or Moneydance --> About Moneydance on a Mac) where the version and build number will be displayed.

    Can you let me know which operating system you're running on your computer/s?

    Did you import your data from another program or did you download it from your bank? Which file format did you use?

    Thank you

    --
    Maddy, Infinite Kind Support

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