Printing Category List

Hasmukh Gajjar's Avatar

Hasmukh Gajjar

03 Dec, 2019 03:57 PM

Hi

I am having formatting challenges when I print from the Category dialog box, whether to a PDF or paper. It becomes unusable.

See attached PDF printout.

Help!

  1. Support Staff 1 Posted by Maddy on 03 Dec, 2019 04:03 PM

    Maddy's Avatar

    Hi Hasmukh,

    We are sorry to hear about the problem you have encountered.

    If you haven't already done so, we would recommend upgrading to the latest free preview version. Moneydance 2019.4 (1894) is available for download from this page

    For a full list of improvements in the preview version, please refer to this page.

    Build 1893:

    • improvements to transaction sorting

    • updated jython support, specifically with fixes affecting macOS Catalina

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Dr HASMUKH Gajj... on 03 Dec, 2019 04:24 PM

    Dr HASMUKH Gajjar's Avatar

    Hi

    What a mess.

    I downloaded from link provided.

    Removed money dance.app from my Apps folder.

    Ran dmg to install the downloaded version.

    Launched by clicking on my data file.

    Moneydance says only 20 transactions permitted.

    Quit Moneydance app and my data file is now 1KB and not 96 megs.

    Luckily I duplicated the data file.

    How do I activate the downloaded app ? Is this the problem?

  3. Support Staff 3 Posted by Maddy on 03 Dec, 2019 05:00 PM

    Maddy's Avatar

    Hi Dr Hasmukh,

    I believe you upgraded your operating system to Catalina. If this is the case, we normally recommend running Moneydance 2019.3 (1880) available for download at this page.

    However, Moneydance 2019.4 (1894) the preview version mentioned before includes some specific improvements for running the software on Catalina.

    According to our records, your latest version is Moneydance 2014 which unfortunately is not fully compatible with your new operating system.

    If you'd like to upgrade to Moneydance 2019 (any build), you can enter your current license key: B317557-B5B52F01 into the 'Upgrading?' box on this page to redeem a 50% discount. After purchasing, you'll be sent a new license key via email.

    To register, please select Help --> Register Moneydance to enter the license key.

    To check if the program is registered, you can navigate to Help --> About Moneydance (Moneydance menu on a Mac). In the window that opens you'll either see 'Unregistered' or your license key will be displayed.

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    --
    Maddy, Infinite Kind Support

  4. 4 Posted by Dr HASMUKH Gajj... on 03 Dec, 2019 05:26 PM

    Dr HASMUKH Gajjar's Avatar

    Hi Apologise for the to and fro.

    I purchase MoneyDance from App Store on my Mac.

    Attached is the version details.

    It seems I do not need to upgrade?

  5. Support Staff 5 Posted by Maddy on 04 Dec, 2019 05:35 PM

    Maddy's Avatar

    Thank you for confirming that, Dr Hasmukh.

    After submitting the issue you reported earlier to our developer, he's confirmed that it is an actual bug present in the latest versions. Our development team is currently working to fix it.

    In the meantime, although not ideal, a workaround would be printing a report with all categories for a time period that has no transactions.

    We apologize for the inconvenience and thank you for your patience.

    --
    Maddy, Infinite Kind Support

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