Maddy on 03 Dec, 2019 05:00 PM
Hi Dr Hasmukh,
I believe you upgraded your operating system to Catalina. If this is the case, we normally recommend running Moneydance 2019.3 (1880) available for download at this page.
However, Moneydance 2019.4 (1894) the preview version mentioned before includes some specific improvements for running the software on Catalina.
According to our records, your latest version is Moneydance 2014 which unfortunately is not fully compatible with your new operating system.
If you'd like to upgrade to Moneydance 2019 (any build), you can enter your current license key: B317557-B5B52F01 into the 'Upgrading?' box on this page to redeem a 50% discount. After purchasing, you'll be sent a new license key via email.
To register, please select Help --> Register Moneydance to enter the license key.
To check if the program is registered, you can navigate to Help --> About Moneydance (Moneydance menu on a Mac). In the window that opens you'll either see 'Unregistered' or your license key will be displayed.
I hope this information is helpful. Please let me know if you have further questions or need any assistance.