A communication or parsing error occurred. E*trade Etrade

dougmandic's Avatar


07 Dec, 2019 02:58 PM


I'm a longtime Moneydance user. Today I started getting this error when trying to download transactions from Etrade accounts:
A communication or parsing error occurred.

I'm on a Mac, Mojave 10.14.6, with the latest version of Moneydance installed, 2019.3

Any ideas?

  1. 1 Posted by dougmandic on 07 Dec, 2019 03:16 PM

    dougmandic's Avatar

    Note: I'm trying to download transactions from Etrade brokerage accounts, not bank accounts.

    I've also tried disabling all connections to Etrade brokerage accounts. I've tried creating a new connection fo one of my Etrade brokerage accounts; the process seems to finish correctly but no connection seems to exist. Download All Accounts results in a message "There are no accounts to be downloaded" and I'm not prompted for passwords.

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