account balance is incorrect

tesar861's Avatar

tesar861

14 Jan, 2020 12:47 PM

This recently started, December 2019 ... I have an account started in 2016 which is in money dance. I noticed that the balance was off by $15.85 at first ... now it is off by then $765.85 ... my error, no.

bank site. exported the entire account (from day 1) ... opened it with Numbers ... SUM'd the payment and deposits columns ... subtracted payments from deposits ... result matches the bank balance exactly as expected.

I imported the bank file into the moneydance account ... nothing unconfirmed, nothing uncleared. balance is off.

Created a new MD file, account ... imported the bank file ... balance now matches.

As stated, this was all fine until a month or two ago. Would like to correct whatever it is causing the incorrect balance.
In the meantime, I made an adjustment in the account to offset the incorrect balance number (and not in my favor either!)

suggestions?

  1. 1 Posted by tesar861 on 14 Jan, 2020 12:48 PM

    tesar861's Avatar

    switch to public

  2. 2 Posted by derekkent23 on 14 Jan, 2020 02:28 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi tesar861

    In your position I would compare the subject account in the two data sets.
    Move through the two accounts in say 3-month steps until the balances differ and then look back in that three months to find the error.
    You get the idea.

    Hope this helps.

  3. 3 Posted by tesar861 on 14 Jan, 2020 03:19 PM

    tesar861's Avatar

    I’ve started to do that as time permits.

    Has worked fine for years.

    Mystery

    > On Jan 14, 2020, at 9:28 AM, derekkent23 <[email blocked]> wrote:
    >

    

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac