Windows 10

applejack7695's Avatar

applejack7695

23 Jan, 2020 05:11 PM

Wanting to switch from Quicken, downloaded your windows exe but says not compatible with my O.S.. I am running Windows 10. HELP!!!!!!!!!!!

  1. 1 Posted by -Kevin N. on 23 Jan, 2020 07:17 PM

    -Kevin N.'s Avatar

    Hi applejack7695,

    The current version of Moneydance relies on a 64-bit version of Java. Hence, Moneydance now requires a 64-bit OS to run.

    Can you confirm that your Windows 10 installation is 64-bit?

    To check, in Windows 10, go to Settings > System.
    Click on 'About' in the left column.
    In the 'Device specifications' section, look to the 'System type'.

    -Kevin N. (not a member of MD support)

  2. 2 Posted by applejack7695 on 23 Jan, 2020 10:40 PM

    applejack7695's Avatar

    Thank you for the answer.  I am running 32-bit and am in the process of upgrading to 64-bit.  Have a lot of checking and backing up to do before switching.
        On Thursday, January 23, 2020, 01:17:11 PM CST, -Kevin N. <[email blocked]> wrote:
     
       
    |

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