Syncing data should never be viewed as a backup or as an alternative to backups. There are situations that they would not be able to be used for restoration and you could lose all of your data. They can be used a last ditch source in a Disaster Recovery scenario but there is no guarantee that you can recover using this source. So you should continue to create backups on your external disk even if you use syncing.
Ethan on 11 Mar, 2020 10:03 PM
Just to add: if the above information doesn't help, please let us know the full file name (plus the file extension) of the data file or backup file you are trying to open. Your main data file should end with the .moneydance file extension.
on 12 Mar, 2020 11:07 PM
Thanks so much! Unfortunately I was using the 2017 version and I don’t recall every setting it to do a backup. I was hoping when I resorted from my external backup of my computer to my new hard drive that it would restore, but now I am not so sure.
If that doesn't help, I recommend searching your entire backup drive for all files that end with the .moneydance extension. If you find your main data file, you can move it to where you want to store it on your computer, and use the open other option from the Moneydance welcome screen or the menu bar (File -> Open -> Open Other) to select your yourfilename.moneydance data set.