Can't get Java that MacOS Catalina uses to sync with Moneydance

Elizabeth Herbert's Avatar

Elizabeth Herbert

15 Mar, 2020 06:54 PM

There has been no Moneydance update in the ten years since I bought Moneydance. Now I can't run Moneydance because it is not synced with the new MacOS Catalina. What should I do to bring my Moneydance up to date?

  1. Support Staff 1 Posted by Ethan on 15 Mar, 2020 07:35 PM

    Ethan's Avatar

    Hello,

    I'm not quite sure what you mean when you say there have been no Moneydance update in ten years. We update the program constantly, with major releases at least every other year, if not every year.

    To run Moneydance on OSX Catalina, you need to be running at least Moneydance 2019.3. Moneydance 2019 is a free upgrade to anyone who purchased a license key for Moneydance 2017 or later. This is true if you purchased an upgrade or a full license for that version.

    If you purchased Moneydance 2017 or later then you can upgrade at no cost by using your existing Moneydance license key with Moneydance 2019. If you purchased a previous version of Moneydance you are entitled to a discounted upgrade price of $24.99, and if you want to run Moneydance 2019 you will need to purchase an upgrade key. To determine whether you are entitled to a free upgrade or to confirm your license for a discounted upgrade, submit your license key using the following form:

    http://infinitekind.com/purchase

    If you don't know your license key you can see it by running Moneydance and selecting Help->About Moneydance (or Moneydance->About Moneydance on a Mac), or by using the 'Lost Key' tool on the purchase page.

    Please let me know if I can be of further assistance,

    Ethan
    Infinite Kind Support

  2. System closed this discussion on 14 Jun, 2020 07:40 PM.

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