exchange rates aren't downloading

manyhats2wear's Avatar


17 Mar, 2020 03:38 PM

Whether I use Extensions | Quotes and Exchange Rates or Extensions | Download Quotes and Exchange Rates Now, the process seems to run, but the values in the Exchange Rates box on my Summary do not change.

  1. 1 Posted by derekkent23 on 17 Mar, 2020 04:44 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi manyhats2wear

    There are two methods within Moneydance for obtaining security prices and exchange rates automatically.

    The extension “Quote and Exchange Rate Updater found under EXTENSIONS – MANAGE EXTENSIONS. Check you are running the latest build v1024. For exchange rates use the source European Central Bank. Alpha Vantage covers the US as well as some securities outside the US, but is very, very slow. It’s my understanding that the source IEX Trading no longer works.

    If the Quote and exchange rate updater does not work well for you try the extension Quote Loader under EXTENSIONS – MANAGE EXTENSION

    For information see post 9 at

    Download the PDF attached to posts 9 and have a read.

    To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.

    Let us know how you get on or if you need help just post.

    Hope this helps.

  2. 2 Posted by manyhats2wear on 17 Mar, 2020 05:20 PM

    manyhats2wear's Avatar

    Quote Loader seems to be working. Thank you for your help.

  3. 3 Posted by derekkent23 on 17 Mar, 2020 06:14 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi manyhats2wear

    Glad to hear Quote Loader is working for you.

    Have Fun.

  4. Maddy closed this discussion on 19 Mar, 2020 04:08 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac