Unable to edit memorized reports

agreger11's Avatar

agreger11

22 Jun, 2020 05:41 AM

Downloaded the latest update version 2020 (1913).

The "edit" button does not respond on memorized or standard reports.

Please assist.

  1. 1 Posted by derekkent23 on 22 Jun, 2020 07:57 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi agreger11

    Strange, I am running Moneydance 2020(1913) on Windows 10, Linux Mint 19.3 and Linux Ubuntu 20.04 and the "edit" button respond on memorized or standard reports.

    Are you a Mac user?

  2. 2 Posted by jeff_l on 22 Jun, 2020 09:36 AM

    jeff_l's Avatar

    Can confirm there are also no issues with "edit" on Mac either

    macOS Catalina 10.15.5
    MD 2020 (1913)

    Jeff - fellow user

  3. 3 Posted by -Kevin N. on 22 Jun, 2020 11:59 AM

    -Kevin N.'s Avatar

    Hi agreger11,

    What may be at play here is that the 'Edit' window is rendering off-screen.

    Try this...
    Open a report and click the 'Edit' button.
    At this point, use key-combo ALT-SPACEBAR. (a small context menu may or may not appear at the edge of your monitor)
    Tap the letter 'M' on your keyboard to invoke the 'Move' command.
    Using your keyboard's ARROW keys, hold down the appropriate ARROW key (likely the LEFT ARROW key) to hopefully move the orphaned window back on-screen.

    This phenomenon is sometimes caused by having a second monitor attached to your computer and subsequently removing it.

    -Kevin N. (not a member of MD support)

  4. 4 Posted by agreger11 on 23 Jun, 2020 05:32 AM

    agreger11's Avatar

    Hi,
    Thanks for the suggestions. I'm running Windows 10.

    Memorized Report:
    Nothing happens when I click "edit". Checked for hidden windows, no luck.

    Tools -> Categories:
    This used to bring the categories to a visible window. Now it's in a "hidden window" - I see it when I click on the Moneydance icon. Can't select it... have to right click on the categories window and then choose "maximize" in order to get to it. The "move" command didn't do anything that I could see.

    I also tried minimizing ALL windows. Then click Moneydance, see the main window and the categories window. Cannot select the categories window unless I follow the same step above to maximize it. Very odd.

    Tools -> Graphics and Reports:
    Since I can't edit my memorized reports, I thought I could redo it, save as same name, and then overwrite the current memorized version. No luck. It went through all the steps, but after "overwrite," the memorized version was NOT updated with the new selection criteria. I end up creating new reports with different names.

    Am I the only one with these issues?

    Amy

  5. 5 Posted by derekkent23 on 23 Jun, 2020 05:59 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi agreger11

    I am running Moneydance 2020(1913) on Windows 10, Linux Mint 19.3 and Linux Ubuntu 20.04 and can’t reproduce any of the problems you are experiencing.

    One thing you could try, reset the configuration file.

    This will reset all the Presences you have set under FILE – PREFERENCES, reset window location and sizes etc. You will also need to re-enter your key, make sure you have a copy, HELP – ABOUT Moneydance.

    The file config.dict is located at
    C:\Users\users_name.moneydance\

    With Moneydance closed rename the file to confif.dict_old so if recreating the file does not help you can always reinstate the old file.

    Delete the config.dict file and start Moneydance.

    Hope this helps.

  6. 6 Posted by agreger11 on 24 Jun, 2020 07:28 AM

    agreger11's Avatar

    derekkent23,
    I followed your instructions... renamed the config file and restarted. IT WORKED!!!
     Everything is back to normal.

    Thank you so much!

  7. 7 Posted by derekkent23 on 24 Jun, 2020 09:13 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi agreger11

    Glad I was able to help.

    Have Fun, Say Safe.

  8. Ethan closed this discussion on 24 Jun, 2020 06:39 PM.

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