Loss of balance predictor after update

Jim Wells's Avatar

Jim Wells

24 Jun, 2020 05:30 PM

HELP! I no longer have the balance predictor after the new update. It's the MOST important part of the program. How do I fix it or uninstall the update. Thanks

  1. Support Staff 1 Posted by Ethan on 24 Jun, 2020 06:04 PM

    Ethan's Avatar


    Are you able to reinstall it by going to Extensions -> Manage Extensions from the menu bar?

    Can you please clarify your operating system, what version of Moneydance you were using, and which one you upgraded to?

    Infinite Kind Support

  2. 2 Posted by jetcraft99 on 24 Jun, 2020 06:09 PM

    jetcraft99's Avatar

    Yes, whew that worked. Thank you.

  3. Support Staff 3 Posted by Ethan on 24 Jun, 2020 06:48 PM

    Ethan's Avatar

    I'm glad to hear that's sorted out! Depending on what version you were upgrading from, you may need to redownload updated extensions as well.

    Please let me know if I can be of further assistance,

    Infinite Kind Support

  4. Ethan closed this discussion on 24 Jun, 2020 06:48 PM.

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