Loss of balance predictor after update

Jim Wells's Avatar

Jim Wells

24 Jun, 2020 05:30 PM

HELP! I no longer have the balance predictor after the new update. It's the MOST important part of the program. How do I fix it or uninstall the update. Thanks

  1. Support Staff 1 Posted by Ethan on 24 Jun, 2020 06:04 PM

    Ethan's Avatar

    Hello,

    Are you able to reinstall it by going to Extensions -> Manage Extensions from the menu bar?

    Can you please clarify your operating system, what version of Moneydance you were using, and which one you upgraded to?

    Ethan
    Infinite Kind Support

  2. 2 Posted by jetcraft99 on 24 Jun, 2020 06:09 PM

    jetcraft99's Avatar

    Yes, whew that worked. Thank you.

  3. Support Staff 3 Posted by Ethan on 24 Jun, 2020 06:48 PM

    Ethan's Avatar

    I'm glad to hear that's sorted out! Depending on what version you were upgrading from, you may need to redownload updated extensions as well.

    Please let me know if I can be of further assistance,

    Ethan
    Infinite Kind Support

  4. Ethan closed this discussion on 24 Jun, 2020 06:48 PM.

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