Freezing when printing reports

repletewrue's Avatar

repletewrue

25 Jun, 2020 01:50 AM

[Apologies if this is a duplicate--had to create new password.]

Running MD version 2019.1 (1855) on 2015 iMac, OS 10.12.6. Trying to print Income and Expense reports (both summary and detailed), and MD freezes, requiring force quit.

Please advise!

/LEJ

  1. 1 Posted by dwg on 25 Jun, 2020 02:01 AM

    dwg's Avatar

    I'm a fellow user.

    There are known printing problems with all versions of Moneydance on MacOS Sierra (10.12) The solution is to upgrade to High Sierra (10.13), there is nothing that can be done in Moneydance to resolve the problem.

    While it may appears the software has frozen on Sierra it is just incredibly slow, it should print eventually. An immediate workaround is to save the report to a HTML file and use something like a Web Browser to print it.

  2. 2 Posted by repletewrue on 25 Jun, 2020 02:20 AM

    repletewrue's Avatar

    Thanks, dwg--

    Getting ready for trip; no time for OS updating now.

    HTML option seemed to create a blank document. But the Copy to Clipboard command worked, and pasted into a Textedit document gave me something usable.

    Guess if I wnat to keep using MD, I'll have to update when I get back.

    Thanks again.

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