Syncing on ipad

Chris Bonny's Avatar

Chris Bonny

12 Jul, 2020 05:13 PM

I have the latest moneydance on my windows 10 computer as primary account. I have installed moneydance on my iphone 11 which is at ios13.5.1 and syncs perfectly.
I have just installed moneydance on my ipad pro also at ios13.5.1 but it only shows transactions on the first bank account.(out of about 12 bank accounts.)
. It all cases I have synced via dropbox.
I have tried deleting and reloading dropbox and moneydance on the ipad but there is no change. Nor does resetting the ipad make any difference.
Please advise what to do

  1. 1 Posted by jeff_l on 12 Jul, 2020 08:53 PM

    jeff_l's Avatar

    Try rotating your iPad thru 90 deg from Portrait to Landscape.

    The iPad & iPhone display the account info differently. In Portrait the iPad only shows the First a/c or last account opened. In Landscape it should display ALL of your accounts

    Hopefully, it’s as simple as that to fix your issue.

    Fellow user

  2. 2 Posted by Christine Bonny on 12 Jul, 2020 09:01 PM

    Christine Bonny's Avatar

    Your are a star
    Thank you so much

    Sent from my iPhone

  3. 3 Posted by dantdavis on 12 Jul, 2020 11:04 PM

    dantdavis's Avatar

    If you prefer portrait mode, you can also take your finger and slide from the left side to the middle to reveal the account list.

  4. 4 Posted by Christine Bonny on 13 Jul, 2020 06:31 AM

    Christine Bonny's Avatar

    Thank you. You learn something new every day!!

    Sent from my iPhone

  5. Maddy closed this discussion on 15 Jul, 2020 10:35 AM.

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