tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/62222-right-clickInfinite Kind: Discussion 2020-10-28T21:00:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/484950502020-07-29T11:08:47Z2020-07-29T11:08:47ZRight Click<div><p>Hi Lynne,</p>
<p>Just to test if the right-click menu is operational try using the button to access it instead of your mouse.</p>
<p>The button is situated to the right of the 'Balance' column in the register. It's a 'very' small narrow button with an up & down arrow marking on it. (see screenshot)</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/484950502020-07-29T13:04:30Z2020-07-29T13:04:30ZRight Click<div><p>From: -Kevin N. <a href="mailto:tender+dd6d327062@tenderapp.com">tender+dd6d327062@tenderapp.com</a><br>
Sent: 29 July 2020 12:09<br>
To: <a href="mailto:lg_warren@hotmail.com">lg_warren@hotmail.com</a><br>
Subject: Re: Right Click [Problems #62222]</p>
<p>Kevin that’s really helpful thank you – yes that works … never knew that was there </p></div>Lynne Warrentag:infinitekind.tenderapp.com,2009-01-14:Comment/484950502020-07-29T15:41:57Z2020-07-29T15:41:57ZRight Click<div><p>Hi Lynne,</p>
<p>You're welcome. I'm glad to hear that it works.</p>
<p>It's no wonder that you didn't know about the right-click button. I'm not sure that it's documented anywhere.</p>
<p>At least you now have a workaround.</p>
<p>Thank you for reporting back with your results.</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/484950502020-07-29T20:51:16Z2020-07-29T20:51:16ZRight Click<div><p>Hello Lynne,</p>
<p>I'm glad that workaround Kevin suggested works for you.</p>
<p>If you haven't already, try restarting Moneydance. Restarting often solves issues like these.</p>
<p>If that doesn't work, can you try resetting your Moneydance preferences and see if that fixes the issue that you're seeing? To do this, you have to rename your config.dict file.</p>
<p>If you're using Mac OS X, it should be located at one of these locations within your Home folder:</p>
<p>~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/config.dict</p>
<p>or:</p>
<p>~/Library/Application Support/Moneydance/config.dict</p>
<p>If you have any trouble finding your Home Library folder, open Finder, select Go -> Go to Folder -> from the menu bar, and copy and paste in:</p>
<p>~/Library</p>
<p>This should pull up your local Library folder.</p>
<p>If you're using Windows, it should be located at:</p>
<p>C:/Users/(yourusername)/.moneydance/config.dict</p>
<p>If you're using Linux, it should be located at:</p>
<p>/home/(yourusername)/.moneydance/config.dict</p>
<p>Once you've found your config.dict file, close Moneydance and rename it (to something like config2.dict, for example), then open Moneydance again and it will appear as though you've just installed Moneydance for the first time, so you'll have to re-enter your license key and may have to locate and open your data set again. If you run into any problems, you can simply close Moneydance and rename the original config.dict file back to config.dict and open Moneydance again to restore your original settings.</p>
<p>If that doesn't work, can you try making a few right-clicks in the program (which presumably will fail), and then send me your errlog.txt file? This may capture some errors that are happening behind the scenes.</p>
<p>If you're using Mac OS X, it should be located at one of these locations within your Home folder:</p>
<p>~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt</p>
<p>or:</p>
<p>~/Library/Application Support/Moneydance/errlog.txt</p>
<p>If you have any trouble finding your Home Library folder, open Finder, select Go -> Go to Folder -> from the menu bar, and copy and paste in:</p>
<p>~/Library</p>
<p>This should pull up your local Library folder.</p>
<p>If you're using Windows, it should be located at:</p>
<p>C:/Users/(yourusername)/.moneydance/errlog.txt</p>
<p>If you're using Linux, it should be located at:</p>
<p>/home/(yourusername)/.moneydance/errlog.txt</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan