error importing qfx java.lang.NumberFormatException: For input string: "R"

revzoom's Avatar

revzoom

17 Sep, 2020 12:48 AM

Please help with this error. This is a new error for me.
Details are as follows.
1) 2020.1 (1928) The version and build number of Moneydance it is that you are / were using.
2) Synchrony Bank: The name of the Bank
3) MasterCard: The name of the Credit Card Company?
4) See the Subject Line: The exact text of any error messages you may be receiving when attempting to import your data.
5) Manually importing a file from your bank's website.
6)Mac 10.14.6
Thanks!

  1. 1 Posted by revzoom on 17 Sep, 2020 12:01 PM

    revzoom's Avatar

    Today the download worked, so it must have been a problem with the bank.

  2. revzoom closed this discussion on 17 Sep, 2020 12:01 PM.

  3. revzoom re-opened this discussion on 19 Sep, 2020 01:25 PM

  4. 2 Posted by revzoom on 19 Sep, 2020 01:26 PM

    revzoom's Avatar

    And today, the error is back. Transaction file attached.

  5. 3 Posted by revzoom on 19 Sep, 2020 01:42 PM

    revzoom's Avatar

    I found a difference in two files downloaded from Synchrony
    I found this in the file that does not work.
       <DTSTART>R
    <DTEND>R
    This is from the file that does import without error, but the date is not current.
                            <DTSTART>20200717
    <DTEND>20200717

  6. Support Staff 4 Posted by Maddy on 19 Sep, 2020 03:35 PM

    Maddy's Avatar

    Thank you for reporting back!

    We are very pleased to hear that.

    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    --
    Maddy, Infinite Kind Support

  7. Maddy closed this discussion on 19 Sep, 2020 03:35 PM.

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