I did not reconcile last month

kristin's Avatar

kristin

26 Sep, 2020 05:59 PM

Yet when I opened it today to reconcile it shows all entries as cleared when I did not do this. What happened and how to I remove these as marked clear so I can reconcile? Thank you

  1. 1 Posted by kristin on 27 Sep, 2020 09:37 PM

    kristin's Avatar

    Same happened to me. I have black squares in my "cleared" box that I did not clear. And I can't go forward and make new entries. The whole program looks different.

  2. 2 Posted by sth on 27 Sep, 2020 09:58 PM

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    You can select a lot of entries and then batch change to uncleared. BUT it sounds like the program is corrupted. I have heard of this on these boards. What OS (I have only heard of this with windows) and what version of MD are you using?

  3. 3 Posted by Kristin Keesey on 27 Sep, 2020 10:07 PM

    Kristin Keesey's Avatar

    It’s operating now on a version I did not purchase. It says 2019. I
    purchased another version not sure which one it was but it’s not this one.

    It looks totally different. And I can’t exit it. It won’t close. I am
    using Mac air Catalina.

    Thank you for your reply

  4. 4 Posted by sth on 27 Sep, 2020 10:16 PM

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    For MacOS Catalina you need a very recent version of MD. I am not sure which version will run under Catalina but it is either a very late 2019 and/or 2020. I would suggest updating to at least the latest Mac OS version and possibly the preview version 2020.2.
    https://infinitekind.com/download-moneydance-personal-finance-software

    If you had purchased MD 2019 the upgrade would be free, but if you purchased an earlier version then the upgrade is half price.

    Did you purchase through the App store or directly from Infinite Kind?
    (Not IK Support)

  5. 5 Posted by Kristin Keesey on 27 Sep, 2020 10:27 PM

    Kristin Keesey's Avatar

    This comment was split into a new private discussion: Mac App Store upgrade

    App Store. I can’t get upgrade for free this way. I think I agree with
    you on all the recommendations. Thank you !

  6. 6 Posted by dwg on 27 Sep, 2020 10:37 PM

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    FWIW Moneydance 2019.3 is the minimum version for Catalina.

  7. 7 Posted by Kristin Keesey on 27 Sep, 2020 10:38 PM

    Kristin Keesey's Avatar

    Thank you so much for your help. I am adjusting things now.

  8. 8 Posted by sth on 28 Sep, 2020 03:19 PM

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    @dwg. Thanks for that. Since I am still running El Capitan I haven't checked that minimum version. It would be nice if there was a table.

    The App store only lists 2020.1 which will work but requires and upgrade. If you do decide to purchase the upgrade, you should purchase it directly from Infinite Kind since that allows more control over versions.

    The App store is supposed to allow redownload of previously purchased software. You can try to "compress" the App and then delete it leaving the .zip file. Then go to the App store and look under purchased items and re-download the app.

    If that doesn't work, just expand the zip file and all is back.
    HTH
    (Not IK support)

  9. 9 Posted by Kristin Keesey on 28 Sep, 2020 06:37 PM

    Kristin Keesey's Avatar

    I’m uo and running! Many thanks !

  10. 10 Posted by dwg on 28 Sep, 2020 09:20 PM

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    @sth I do keep a little table, it only has one Operating System on it as this stage.

    I'm not expecting TiK to provide such a table anytime soon, it has been suggested that version requirements should be published but that suggestion has not gone anywhere. The version information is a little obscure in that the only place I have largely seen it is in the change log.

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