There is no way to tell what version Moneydance I have purchaced

Tom Smith's Avatar

Tom Smith

17 Oct, 2020 02:29 PM

I have bought licenses for MD 2010,2014,2017, and just yesterday 20<something>.
Neither my receipt nor the invoice describes what I have purchased.
What I intended to buy yesterday was a 2021 license, since I already had a valid 2019/2020 license.
This really should be fixed.

  1. 1 Posted by derekkent23 on 17 Oct, 2020 03:03 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Tom

    2021 is a preview/beta version, best run on another computer not with your main computer with your real data set. Not seen any run for the hills data corrupting issues, but at your own risk.

    This is my understanding.

    Reading your post if you just purchased a key using the link
    then it’s a 2019/2020 key which will work with 2021. But the next major upgrade in a year or more time will require a new key at a 50% discount.

    At the moment the only way to get a 2021 key is as below. A 2021 key will give you the next major upgrade free and after that at a 50% discount.

    You must have 2021(2002) or higher installed, use the download link

    Don’t purchase an upgrade from

    Until 2021 is a released version, any keys from this link will not work.

    In Moneydance 2021:
    If you are a new user that does not have a key click PURCHASE.
    If you are an existing user whose key is valid for 2021 just carry on
    If you are an existing user whose key was for 2017 or earlier and thus is not valid for 2021 click UPGRADE to purchase a new key at a 50% discount.
    Note a 2021 key will not work with 2020 or earlier versions.

    Hope this helps

  2. 2 Posted by Tom Smith on 18 Oct, 2020 03:08 PM

    Tom Smith's Avatar

    Thank you for the response. But I have already shot myself in the foot (Apparently) by purchasing a license.
    But the fact remains that neither the Receipt nor the Invoice describes what version of Moneydance was purchased. That is why I filed this under "Problems".
    To IK:
    I would ike a refund for this purchase so that I can purchase a license for 2021.

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