tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/64239-crashing-on-second-monitorInfinite Kind: Discussion 2021-04-10T16:20:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/487611092020-10-23T06:36:59Z2020-10-23T06:37:00ZCrashing on second monitor<div><p>Hi, I've just upgraded to 2021 and when I run Moneydance on my primary monitor, everything is fine. If I move the window to a second monitor though and then try and swap from the summary screen to a bank account or any of the reports, it crashes out.</p></div>Stuart Jonestag:infinitekind.tenderapp.com,2009-01-14:Comment/487611092020-10-23T07:19:53Z2020-10-23T07:19:53ZCrashing on second monitor<div><p>I am not support staff, just a user.<br>
Hi Stuart</p>
<p>2021 user a later version of java an earlier versions of Moneydance.</p>
<p>A comment from Sean Moneydances software developer.</p>
<p>an update on the crashing issue:<br>
• it happens on macOS (all versions as far as I can tell) primarily but not necessarily only when there is an external display connected. • the crash is at the java/vm level so we'll need the fix to come from there. A new build of the AdoptOpenJDK is due out any day now • this same crash is affecting other java apps with much more widespread use so people are working on it and I'm confident that a newer openjdk build (see above) will fix it.</p>
<p>Hope this informs.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/487611092020-10-23T18:15:03Z2020-10-23T18:15:05ZCrashing on second monitor<div><p>I’ve got the same issue, so pleased I took the free upgrade lol</p></div>Chris Iliffetag:infinitekind.tenderapp.com,2009-01-14:Comment/487611092020-11-16T15:44:29Z2021-01-09T20:23:40ZCrashing on second monitor<div><p>I was able to move Moneydance windows between monitors without problem until I updated to Big Sur.</p></div>rsluebtag:infinitekind.tenderapp.com,2009-01-14:Comment/487611092020-11-16T16:30:28Z2020-11-16T16:30:28ZCrashing on second monitor<div><p>Hi all,</p>
<p>Can you try upgrading to the latest free preview version, as this should hopefully fix the problem for you?</p>
<p>Moneydance 2021 (2008) is now available to download from <a href="https://infinitekind.com/preview">this page</a>.</p>
<p>For a full list of improvements in the preview version, please refer to <a href="https://infinitekind.com/previewdl/current/changelog.txt">this page</a>.</p>
<p>I hope this information is helpful. Please let me know if you have further questions or need any assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/487611092021-01-09T14:31:54Z2021-01-09T20:23:40ZCrashing on second monitor<div><p>I am hesitant to use preview versions of software so I’m inclined to wait until the next release - can you give me any idea when that may be? In the meantime, I’m avoiding moving Moneydance windows between monitors but I sometime do so by accident. So my question is:</p>
<p>Will these crashes corrupt my data?</p>
<p>Thank you,<br>
Rick</p></div>rsluebtag:infinitekind.tenderapp.com,2009-01-14:Comment/487611092021-01-09T16:16:33Z2021-01-09T16:16:33ZCrashing on second monitor<div><p>Personally, unless you have online bank connections, I would upgrade to 2021 build 3034. It fixes many of these Big Sur issues, including crashes. Consider it a bug fixed version of the non-preview version. Don't do this tho' (yet) if you have working online bank download features......</p>
<p>The other. thing to do is to go to Mac / settings / general / prefer tabs and change to fullscreen or never.</p>
<p>(Yes I use a Mac, upgraded to Big Sur)....</p>
<p>(Not support, just a fellow user)</p></div>Stuart Beesley (Mr Toolbox)