Moneydance works on laptop but not on desktop

jtorelli3's Avatar

jtorelli3

22 Nov, 2020 09:26 PM

I have Peppermint Linux 10 on my laptop and Moneydance installed and works perfectly. I installed same Peppermint Linux 10 on a desktop and Moneydance installed but doesn't respond when I try to open it. The launcher properties are identical on both systems and both systems are out of the box, un-modified installations set up identically. Any ideas where to begin searching for clues?

  1. 1 Posted by sprimost on 22 Nov, 2020 11:43 PM

    sprimost's Avatar

    From: sprimost

    Not IK support, just a linux user.

    When you say "doesn't respond when I try to open it", what does it do?
    Do you see the opening screen? or it blinks a couple of times. It seems
    that the deesktop icon may not be configured correctly or not pointing
    to the moneydance library. The command should look something like this:
    /home/sprimost/Finance/Installed/moneydance/Moneydance (which is where I
    installed Moneydance. The file "Moneydance" is a shell (bash) script
    that invokes " the MD version of java library. So --

    (1) look at the desktop properties for Moneydance that is used to start
    Moneydance using java.

    (2) look at the shell script that is the command properties. It should
    be referencing libraries within the installed system.

    you always try running the command in the installed directory, to see if
    it works. Post a screen print of the command console.

    /scp

  2. 2 Posted by jtorelli3 on 23 Nov, 2020 06:18 PM

    jtorelli3's Avatar

    "doesn't respond" as in nothing happens. No blinks or even a flash of response. It's like the icon is not related to anything. The properties for the icon show: /bin/sh "/opt/Moneydance/Moneydance", but when searching for that I don't find anything. I don't find anything in the system files that mentions Moneydance at all. Usually I'll have a hidden folder in home/john/.moneydance, but nothing is there. It ran through the install normally and I did it twice with no luck.

  3. 3 Posted by sprimost on 23 Nov, 2020 08:03 PM

    sprimost's Avatar

    From: sprimost

    Not IK support, just a linux user.

    I would look in the directory /opt/Moneydance/Moneydance. If found,
    everything should be there. Then it might only be the case of missing
    permissions...odd. you can use the command "sudo find / -name
    Moneydance" which would show "<installed_directory>Moneydance"

    In addition, if you remember the directory that you installed Moneydance
    into, I would check that directory for the missing files (if the above
    did not work). How did you install moneydance, i.e., from the "deb" file
    (which is "normal" for Ubuntu-type systems) or did you use the other
    linux package? if you didn't move the ".deb" file, the installed
    directory may be in your Downloads directory.

    /scp

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac