Unable to import, stops after 1 transaction.

Robin S Sandberg's Avatar

Robin S Sandberg

10 Jan, 2021 08:26 PM

Using MacOS Sierra 10.13.6, (which could be an upgrade since I last used it) It keeps importing the same transaction, and then freezes. Even when i have the account open, or use the Import (vs double click) option. Using Moneydance 2021.1.

  1. 1 Posted by dwg on 10 Jan, 2021 08:54 PM

    dwg's Avatar

    I'm fellow user.

    What type of file are you trying to import, where is it coming from, if it is from an institution which one?

  2. 2 Posted by Robin Sandberg on 11 Jan, 2021 10:35 PM

    Robin Sandberg's Avatar

    i was downloading QIF from Chase. i should have been doing QFX. i have been using this many years, can’t explain why i repeatedly downloaded wrong file type. you may close case. Thank You!

  3. 3 Posted by dwg on 12 Jan, 2021 12:46 AM

    dwg's Avatar

    To be blunt about it Chase stuffed up their QIF files some years ago and despite users complaining have never fixed the problem - which is pretty obvious when you look at the file contents.

    QFX should work fine.

  4. Melissa closed this discussion on 09 Feb, 2021 10:10 AM.

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