Windows 10 Moneydance 2021.1 (3069) Freezing when reconciling [SOLVED]

florian.schroff's Avatar

florian.schroff

24 Jul, 2021 08:25 PM

Freezing every time when trying to reconcile account.

  1. 1 Posted by -Kevin N. on 24 Jul, 2021 08:40 PM

    -Kevin N.'s Avatar

    Hi florian.schroff,

    What is likely at play here is that the Reconcile window is rendering off-screen. When the Reconcile window is called on, it takes focus from the main Moneydance window. Without the ability to return focus back to the main window by clicking OK or Cancel, Moneydance will appear to have frozen.

    If you recently had a second monitor attached to your system and subsequently removed it, try reconnecting it again to locate the orphaned window.

    -Kevin N. (not a member of MD support)

  2. 2 Posted by Stuart Beesley ... on 24 Jul, 2021 08:43 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    … or install toolbox extension. Advanced mode. Reset window positions.

  3. 3 Posted by dwg on 24 Jul, 2021 09:06 PM

    dwg's Avatar

    Moneydance remembers the last screen position used, even if that screen is no longer connected it remembers the virtual position.

    There are a number of other approaches you can try to correct this partcular problem the following is a keyboard sequence to see if you have this problem and can help you bring the reconcile Windows back on screen.

    Use the Key combination <Alt>-<spacebar> followed by the M key to get access to the resize and move options and to invoke the Move function then use the arrow keys to move the window back onto the visible screen.

  4. 4 Posted by florian.schroff on 26 Jul, 2021 05:12 AM

    florian.schroff's Avatar

    Thanks everyone for the suggestions.

    Seems like that was it. I wonder though why it doesn't reset automatically. The toolbox in particular worked, but also seems a lot of hoops to jump through.

  5. 5 Posted by florian.schroff on 26 Jul, 2021 05:13 AM

    florian.schroff's Avatar

    Thanks everyone for the suggestions.

    Seems like that was it. I wonder though why it doesn't reset automatically.
    The toolbox in particular worked, but also seems a lot of hoops to jump
    through.

  6. 6 Posted by Stuart Beesley ... on 26 Jul, 2021 05:36 AM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    🧰 +1 😃.

    I could consider demoting some of these toolbox functions to the simpler / basic mode.. that’s just me being cautious.

  7. Maddy closed this discussion on 27 Jul, 2021 03:23 PM.

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