Home → Problems →

Problem Scrolling the Tag List

• Edit

FuzzyJohn

06 Sep, 2021 04:04 PM

Windows 7 - 32 bit.
Moneydance 2021.2 (3095).
I am having problems scrolling the Tag dropdown list in a main transaction and in a split. Sometimes Tag entries show up duplicated in the list and/or out of sorting order. Also the Tag list scrollbar may show 2 elevator buttons. Erratic behavior. I cannot tell exactly when this issue showed up. It was sometimes in the last 3 or 4 builds.

Note that this issue appears to happen only in the Windows version. Running Moneydance 2021.2 (3095) under Ubuntu 20.04 handles the Tag list scrolling properly.

1. 1 Posted by FuzzyJohn on 06 Sep, 2021 04:23 PM

   

   Here is a screenshot showing the issues.

   • Moneydance_Tag_List_Scrolling.jpg 42.5 KB
   • Edit

2. 2 Posted by FuzzyJohn on 14 Sep, 2021 05:20 AM

   

   Bump.

   • Edit

3. Support Staff 3 Posted by Maddy on 14 Sep, 2021 09:42 AM

   

   Firstly, please accept my sincere apologies for the delay in responding to your query, John!

   Thank you for reporting this issue. I was able to reproduce the same running Moneydance 2021.2 (3095) on Windows 10.

   So, I've filed a ticket in our ticketing system regarding this issue and the developers will be looking into it.

   Please let us know if we can be of further assistance!

   --
   Maddy, Infinite Kind Support

   • Edit

4. System closed this discussion on 14 Dec, 2021 09:50 AM.

5. FuzzyJohn re-opened this discussion on 07 Jan, 2022 06:48 PM

6. 4 Posted by FuzzyJohn on 07 Jan, 2022 06:50 PM

   

   We are now on build 4063. This issue is still there in the Windows platform.

   • Edit

7. Support Staff 5 Posted by Maddy on 10 Jan, 2022 09:40 AM

   

   Hi,
   We are sorry to hear that the problem persists.

   I was able to reproduce the same issue running Moneydance 2022.3 (4063) on Windows 10.
   So, I've reported it again to the development team who is currently looking into this.
   Sorry for the inconvenience this might have caused you.

   Please let us know if we can be of further assistance!

   --
   Maddy, Infinite Kind Support

   • Edit

8. 6 Posted by Penny on 12 Jan, 2022 02:06 AM

   

   I am having the same issue - Windows 11 - Moneydance 2022

   • Edit

9. Support Staff 7 Posted by Maddy on 12 Jan, 2022 12:00 PM

   

   Hi Penny,
   Unfortunately this is a known bug in Moneydance. There's an existing ticket in our ticketing system regarding this issue, so I've attached it to this discussion and the developers will be looking into it.

   Please let us know if we can be of further assistance!

   --
   Maddy, Infinite Kind Support

   • Edit

10. System closed this discussion on 13 Apr, 2022 12:10 PM.