iCoud Sync - Moneydance quits unexpectedly

Mark Zeppel's Avatar

Mark Zeppel

12 Oct, 2021 12:20 AM

I have just installed the new version of Moneydance. After installing the program I attempted to change syncing from Dropbox to iCloud. When I did this, the program quit unexpectedly and continues to do so each time I reopen it. I have given Moneydance full disk access.
An error report file is attached.

Showing page 3 out of 3. View the first page

  1. 61 Posted by Stuart Beesley ... on 01 Nov, 2021 09:19 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Question. Is your data volume on a different disk / volume to your startup volume?

  2. 62 Posted by Jeff on 01 Nov, 2021 09:20 PM

    Jeff's Avatar

    Yes - iCloud Drive is enabled and it shows Moneydance is storing documents in iCloud.

    When I execute the command, finder does open. I am able to create files in sync directory. There is a folder in there. I moved one level up (xxx/Documents/) and was still able to create files.

    I have read and write privileges as user on Sync folder, group and Everyone have Read Only.

  3. 63 Posted by mysoftware on 01 Nov, 2021 09:25 PM

    mysoftware's Avatar

    Yes. My data volume is on a different disk than start up. Moneydance has full disk access.

  4. 64 Posted by Stuart Beesley ... on 01 Nov, 2021 09:27 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    I have a sneaky feeling this may be the issue…. It shouldn’t matter…. I’ve asked the developer.

  5. 65 Posted by Stuart Beesley ... on 01 Nov, 2021 09:44 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Which volume is this on?

    /var/folders/zy/lcmfwbm126sbqkphfwzkdn380000gn/T/com.infinitekind.MoneydanceOSX/md_icloud_10535505513524797714

    The same as your data volume or the Os volume?

  6. 66 Posted by mysoftware on 01 Nov, 2021 09:49 PM

    mysoftware's Avatar

    It is on the start up volume

  7. 67 Posted by Stuart Beesley ... on 07 Nov, 2021 05:42 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    FYI - Sean (the developer) is changing the code to cope with this situation.. I would (hopefully) expect a fix in an upcoming preview 🤞

  8. 68 Posted by Stuart Beesley ... on 15 Nov, 2021 09:32 AM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    This issue (sync crashes when iCloud is on different volume to Mac startup volume) should be fixed in 2022.3(4061). Can you check and report back?
    https://infinitekind.com/preview

  9. 69 Posted by Jeff on 16 Nov, 2021 02:47 AM

    Jeff's Avatar

    I loaded 4061 and so far it looks great. I opened the file with original settings several times without incident. I then changed it over to iCloud sync and it worked great.

    I then entered some new transactions on the source and remote copies and all transactions sync'd as expected. Stable so far.

  10. Maddy closed this discussion on 16 Nov, 2021 11:18 AM.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • Untitled.rtf 146 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac