iCloud sync - 2022 version keeps quiting on me

dangestwick's Avatar

dangestwick

15 Oct, 2021 12:32 PM

I was working with 2022 version for a couple of days and it was working fine. I updated all my accounts to moneydance+ and they were working great. Today I went to Sync and changed from Dropbox to iCloud and moneydance quit a few minutes later. I have started it many times since and it quits everytime.

Is iCloud sync even available yet?

I still have 2021 (3069) so I opened it and it seems to be working.

How do I get 2022 working again? Please help

  1. 1 Posted by Stuart Beesley ... on 15 Oct, 2021 12:58 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Can you post the errlog.txt file after the iCloud sync crash?

  2. Support Staff 2 Posted by Maddy on 15 Oct, 2021 01:00 PM

    Maddy's Avatar

    Hi Daniel,

    We are sorry to hear about the problem you have encountered.

    Please can you send us your Moneydance error logs? The logs should include information about what is causing the problem. This would be useful for the development team to find a fix for it.

    They are saved on your computer as an errlog.txt file.

    You can get to your error logs as follow:

    1) navigate to Help->Console Window to show the console log in a window

    or

    2) in the Finder, press ⌘⇧G and then copy and paste ~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support into the field and press enter/return.

    At that point the finder will show an internal folder which contains the errlog.txt file which contains the log.

    Finally you can paste the content to your next reply on this thread.

    Thank you

    --
    Maddy, Infinite Kind Support

  3. 3 Posted by dangestwick on 15 Oct, 2021 02:17 PM

    dangestwick's Avatar

    my file is attached below

    errlog.txt

  4. 4 Posted by Stuart Beesley ... on 15 Oct, 2021 02:20 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Nothing attached..?

  5. 5 Posted by dangestwick on 15 Oct, 2021 02:48 PM

    dangestwick's Avatar

    file attached

  6. 6 Posted by Stuart Beesley ... on 15 Oct, 2021 02:53 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Hmm, no errors in console at all...

    With MD closed, can you launch Terminal and then from the command line run:

    /Applications/Moneydance.app/Contents/MacOS/Moneydance -d

    and then copy / paste the contents of the terminal screen after it's crashed, back to here?

    (not support, just a fellow user)

  7. 7 Posted by dangestwick on 15 Oct, 2021 03:52 PM

    dangestwick's Avatar

    here is contents of screen

    The default interactive shell is now zsh.

    To update your account to use zsh, please run `chsh -s /bin/zsh`.

    For more details, please visit https://support.apple.com/kb/HT208050.

    Dan-iMac:~ danielgestwick$
    /Applications/Moneydance.app/Contents/MacOS/Moneydance -d

    debugging...

    MacHelper2: loaded platform helper

    loading machelper library

    2021-10-15 11:48:28.879 Moneydance[2528:87275] initialising
    ICloudContainer. Should think of something to do here!

    2021-10-15 11:48:28.879 Moneydance[2528:87275] jcloud: ubiquityToken:
    {length = 20, bytes = 0x245a84d9c300ebc3f61711657a011bd905956dc4}

    2021-10-15 11:48:28.880 Moneydance[2528:87269] time for
    NSFileManager.URLForUbiquityContainerIdentifier to return: 0.000599 seconds

    2021-10-15 11:48:28.880 Moneydance[2528:87269] jcloud: ubiquity URL:
    file:///Users/danielgestwick/Library/Mobile%20Documents/iCloud~com~infinitekind~moneydancesync/

    initial iCloud availability: UNKNOWN

    iCloud is available (after 0.0 seconds)

    loaded platform-specific helper

    Starting Mondanielgestwick console Fri Oct 15 07:51 still
    logged in

    danielgestwick console Tue Oct 5 21:22 - 07:50 (9+10:27)

    danielgestwick console Tue Sep 28 08:00 - 10:15 (02:14)

    danielgestwick console Wed Sep 15 18:15 - 07:59
    (12+13:44)

    danielgestwick console Wed Sep 15 18:14 - shutdown
    (12+13:45)

    root console Wed Sep 15 18:05 - shutdown (00:00)

    danielgestwick console Sun Sep 12 19:11 - 18:05 (2+22:54)

    danielgestwick console Thu Sep 9 08:03 - 19:10 (3+11:06)

    danielgestwick console Fri Sep 3 08:03 - 19:35 (5+11:31)

    danielgestwick console Fri Sep 3 08:00 - shutdown
    (5+11:34)

    root console Fri Sep 3 07:54 - shutdown (00:00)

    danielgestwick console Wed Jul 28 12:43 - 07:53
    (36+19:10)

    danielgestwick console Wed Jul 28 12:37 - shutdown
    (36+19:16)

    root console Wed Jul 28 12:27 - shutdown (00:00)

    danielgestwick console Tue Jul 27 12:02 - 12:27 (1+00:24)

    danielgestwick console Mon Jul 5 14:24 - crash
    (21+21:37)

    danielgestwick console Wed Jun 30 18:04 - 14:23 (4+20:19)

    danielgestwick console Tue Jun 22 08:06 - 17:11 (8+09:04)

    danielgestwick console Mon Jun 14 08:45 - 20:46 (7+12:01)

    danielgestwick console Thu Jun 10 09:34 - 07:58 (3+22:24)

    danielgestwick console Wed Jun 2 09:23 - 16:13 (7+06:49)

    danielgestwick console Tue Jun 1 13:53 - 09:21 (19:27)

    danielgestwick console Sat May 29 14:09 - 13:52 (2+23:43)

    danielgestwick console Sat May 29 13:57 - shutdown
    (2+23:55)

    root console Sat May 29 13:45 - shutdown (00:00)

    danielgestwick console Sat May 29 08:58 - 13:45 (04:46)

    danielgestwick console Fri May 28 08:17 - 08:56 (1+00:39)

    danielgestwick console Thu May 27 13:06 - 08:15 (19:09)

    danielgestwick console Thu May 20 18:06 - crash (6+18:58)

    danielgestwick console Thu May 20 17:56 - crash (6+19:09)

    root console Thu May 20 17:45 - shutdown (00:00)

    danielgestwick console Mon May 17 07:22 - 17:45 (3+10:23)

    danielgestwick console Mon Apr 26 08:56 - 21:28 (5+12:31)

    danielgestwick console Mon Apr 19 09:53 - crash (6+23:01)

    danielgestwick console Fri Apr 16 11:57 - 09:52 (2+21:55)

    danielgestwick console Mon Apr 12 14:53 - crash (3+21:02)

    danielgestwick console Sat Apr 10 07:58 - 14:50 (2+06:51)

    danielgestwick console Sat Apr 10 07:54 - crash (00:03)

    danielgestwick console Sat Apr 3 13:40 - crash (6+04:25)

    danielgestwick console Tue Mar 23 19:46 - 13:39
    (10+17:53)

    wtmp begins Tue Mar 23 19:45

    Dan-iMac:~ danielgestwick$

    The default interactive shell is now zsh.

    To update your account to use zsh, please run `chsh -s /bin/zsh`.

    For more details, please visit https://support.apple.com/kb/HT208050.

    Dan-iMac:~ danielgestwick$
    /Applications/Moneydance.app/Contents/MacOS/Moneydance -d

    debugging...

    MacHelper2: loaded platform helper

    loading machelper library

    2021-10-15 11:48:28.879 Moneydance[2528:87275] initialising
    ICloudContainer. Should think of something to do here!

    2021-10-15 11:48:28.879 Moneydance[2528:87275] jcloud: ubiquityToken:
    {length = 20, bytes = 0x245a84d9c300ebc3f61711657a011bd905956dc4}

    2021-10-15 11:48:28.880 Moneydance[2528:87269] time for
    NSFileManager.URLForUbiquityContainerIdentifier to return: 0.000599 seconds

    2021-10-15 11:48:28.880 Moneydance[2528:87269] jcloud: ubiquity URL:
    file:///Users/danielgestwick/Library/Mobile%20Documents/iCloud~com~infinitekind~moneydancesync/

    initial iCloud availability: UNKNOWN

    iCloud is available (after 0.0 seconds)

    loaded platform-specific helper

    Starting MoneyDan-iMac:~ danielgestwick$ The default interactive shell is
    now zsh.

    -bash: The: command not found

    Dan-iMac:~ danielgestwick$ To update your account to use zsh, please run
    `chsh -s /bin/zsh`.

    Changing shell for danielgestwick.

    Password for danielgestwick:

    ckglance in 0.004 seconds

    loaded all modules

    loaded font java.awt.Font[family=Dialog,name=SF Pro
    Display,style=plain,size=13] from descriptor: SF Pro Display-13

    loaded font java.awt.Font[family=Gill Sans,name=Gill
    Sans,style=plain,size=13] from descriptor: Gill Sans-13

    loaded font
    java.awt.Font[family=Helvetica,name=Helvetica,style=plain,size=13] from
    descriptor: Helvetica-13

    loaded font java.awt.Font[family=Dialog,name=Hack,style=plain,size=13] from
    descriptor: Hack-13

    Initializing fonts:

      default: [[Arial, SF Pro Display, SF Display, Helvetica Neue, Helvetica,
    Lucida Grande, Dialog]]

      printing: [[Arial, SF Pro Display, SF Display, Helvetica Neue, Helvetica,
    Lucida Grande, Dialog]]

      monospaced: [[Arial, Gill Sans, Menlo, Monaco, Monospaced]]

      coding: [[Hack, Monospaced]]

    loaded font java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from
    descriptor: Arial-13

    loaded font java.awt.Font[family=Arial,name=Arial,style=plain,size=12] from
    descriptor: Arial-12

    loaded font java.awt.Font[famichsh: Credentials could not be verified,
    username or password is invalid. Credentials could not be verified,
    username or password is invalid.

    -bash: To: command not found

    Dan-iMac:~ danielgestwick$ ckglance in 0.004 seconds

    -bash: ckglance: command not found

    Dan-iMac:~ danielgestwick$ loaded all modules

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font java.awt.Font[family=Dialog,name=SF
    Pro Display,style=plain,size=13] from descriptor: SF Pro Display-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font java.awt.Font[family=Gill
    Sans,name=Gill Sans,style=plain,size=13] from descriptor: Gill Sans-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Helvetica,name=Helvetica,style=plain,size=13] from
    descriptor: Helvetica-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Dialog,name=Hack,style=plain,size=13] from descriptor:
    Hack-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ Initializing fonts:

    -bash: Initializing: command not found

    Dan-iMac:~ danielgestwick$ default: [[Arial, SF Pro Display, SF Display,
    Helvetica Neue, Helvetica, Lucida Grande, Dialog]]

    -bash: default:: command not found

    Dan-iMac:~ danielgestwick$ printing: [[Arial, SF Pro Display, SF Display,
    Helvetica Neue, Helvetica, Lucida Grande, Dialog]]

    -bash: printing:: command not found

    Dan-iMac:~ danielgestwick$ monospaced: [[Arial, Gill Sans, Menlo, Monaco,
    Monospaced]]

    -bash: monospaced:: command not found

    Dan-iMac:~ danielgestwick$ coding: [[Hack, Monospaced]]

    -bash: coding:: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=12] from descriptor:
    Arial-12

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Hack,name=Hack,style=plain,size=13] from descriptor:
    Hack-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=32] from descriptor:
    Arial-32

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=15] from descriptor:
    Arial-15

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ fonts resolved:

    -bash: fonts: command not found

    Dan-iMac:~ danielgestwick$ default: Arial:16.0:style0

    -bash: default:: command not found

    Dan-iMac:~ danielgestwick$ mono: Arial:16.0:style0

    -bash: mono:: command not found

    Dan-iMac:~ danielgestwick$ coding: Hack:16.0:style0

    -bash: coding:: command not found

    Dan-iMac:~ danielgestwick$ print: Arial:12.0:style0

    -bash: print:: command not found

    Dan-iMac:~ danielgestwick$ header: Arial:18.0:style0

    -bash: header:: command not found

    Dan-iMac:~ danielgestwick$ register: Arial:15.0:style0

    -bash: register:: command not found

    Dan-iMac:~ danielgestwick$ reportTitle: Arial:32.0:style0

    -bash: reportTitle:: command not found

    Dan-iMac:~ danielgestwick$ calendarTitle: Arial:15.0:style0

    -bash: calendarTitle:: command not found

    Dan-iMac:~ danielgestwick$ reportHeader: Arial:14.0:style0

    -bash: reportHeader:: command not found

    Dan-iMac:~ danielgestwick$ detailTitle: Arial:18.0:style0

    -bash: detailTitle:: command not found

    Dan-iMac:~ danielgestwick$ WARNING: An illegal reflective access operation
    has occurred

    -bash: WARNING:: command not found

    Dan-iMac:~ danielgestwick$ WARNING: Illegal reflective access by
    com.bulenkov.darcula.DarculaLaf
    (file:/Applications/Moneydance.app/Contents/Java/darcula.jar) to
    constructor com.apple.laf.AquaLookAndFeel()

    -bash: syntax error near unexpected token `('

    Dan-iMac:~ danielgestwick$ WARNING: Please consider reporting this to the
    maintainers of com.bulenkov.darcula.DarculaLaf

    -bash: WARNING:: command not found

    Dan-iMac:~ danielgestwick$ WARNING: Use --illegal-access=warn to enable
    warnings of further illegal reflective access operations

    -bash: WARNING:: command not found

    Dan-iMac:~ danielgestwick$ WARNING: All illegal access operations will be
    denied in a future release

    -bash: WARNING:: command not found

    Dan-iMac:~ danielgestwick$ detected system appearance:
    org.violetlib.vappearances.VAppearanceImpl@24569dba

    -bash: detected: command not found

    Dan-iMac:~ danielgestwick$ Theme NoSuchField: reminderHomeBG

    -bash: Theme: command not found

    Dan-iMac:~ danielgestwick$ Theme NoSuchField: reportAlternateRowBG

    -bash: Theme: command not found

    Dan-iMac:~ danielgestwick$ Theme NoSuchField: reportRowBG

    -bash: Theme: command not found

    Dan-iMac:~ danielgestwick$ Setting look and feel class to
    com.apple.laf.AquaLookAndFeel

    -bash: Setting: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=12] from descriptor:
    Arial-12

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Hack,name=Hack,style=plain,size=13] from descriptor:
    Hack-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=32] from descriptor:
    Arial-32

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=13] from descriptor:
    Arial-13

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ loaded font
    java.awt.Font[family=Arial,name=Arial,style=plain,size=15] from descriptor:
    Arial-15

    -bash: loaded: command not found

    Dan-iMac:~ danielgestwick$ opening last file: GESTWICK-CURRENT

    -bash: opening: command not found

    Dan-iMac:~ danielgestwick$ loading dataset:
    /Users/danielgestwick/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/GESTWICK-CURRENT.moneydance

    -bash: loading: command not found

    Dan-iMac:~ danielgestwick$

    Dan-iMac:~ danielgestwick$

  8. Support Staff 8 Posted by Maddy on 15 Oct, 2021 04:12 PM

    Maddy's Avatar

    Can you try upgrading to the latest preview version, as this should hopefully fix the problem for you?
    Moneydance 2022 (4056) is now available to download from this page.

    For a full list of improvements in the preview version, please refer to this page.

    Please keep us posted on your progress, Thank you!

    --
    Maddy, Infinite Kind Support

  9. 9 Posted by Stuart Beesley ... on 15 Oct, 2021 04:12 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    You have some odd things going on... But no clue as to why it's shutting down..

    loading dataset: /Users/danielgestwick/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/GESTWICK-CURRENT.moneydance
    Beginning shutdown process
    waiting for background tasks to complete...
    Tasks complete.  Goodbye!
    

    You also have these errors:

    Theme NoSuchField: reminderHomeBG
    Theme NoSuchField: reportAlternateRowBG
    Theme NoSuchField: reportRowBG
    

    I'm at a bit of a loss.. I almost think you could try renaming your config.dict, deleting custom_theme.properties and resinstalling the latest MD again..

    Does it load with no Sync, or even Dropbox Sync?

    (not support, just a fellow user)

  10. 10 Posted by dangestwick on 15 Oct, 2021 04:41 PM

    dangestwick's Avatar

    Can't change the sync because it quits to fast.

  11. 11 Posted by dangestwick on 15 Oct, 2021 04:42 PM

    dangestwick's Avatar

    I downloaded 4056 and unfortunately it quits as soon as the window opens.
    Did not fix my problem.

  12. Support Staff 12 Posted by Maddy on 15 Oct, 2021 04:45 PM

    Maddy's Avatar

    Thank you for reporting back!

    I'll pass it on to the development team immediately.

    --
    Maddy, Infinite Kind Support

  13. 13 Posted by Stuart Beesley ... on 15 Oct, 2021 04:53 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    What happens if you exit md, reinstall and run 2021.1, set syncing to Off. exit MD. launch 2022.0. Window/show console. Keep console open and then turn sync iCloud on. If it crashes, post that errlog.txt file.

  14. 14 Posted by dangestwick on 16 Oct, 2021 01:11 PM

    dangestwick's Avatar

    I did as you said and 2022 stayed open with sync off. As soon as I turned
    on icloud sync it quit immediately. Started 2022 again and it quit right
    away. File attached.

  15. 15 Posted by Stuart Beesley ... on 16 Oct, 2021 01:38 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    .... but again, you have no crash message at all... Does it give an error code or popup anywhere?

  16. 16 Posted by dangestwick on 16 Oct, 2021 02:50 PM

    dangestwick's Avatar

    Sorry, yes I do get a crash message that is sent to apple every time

  17. 17 Posted by Stuart Beesley ... on 16 Oct, 2021 03:03 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Can you access the crash report? If so, can you post that?

  18. 18 Posted by dangestwick on 16 Oct, 2021 03:17 PM

    dangestwick's Avatar

    see attached crash report

  19. 19 Posted by Stuart Beesley ... on 16 Oct, 2021 03:26 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Thanks... I'm sure that will help @Sean. It's the same error as others are seeing:

    NSInvalidArgumentException', reason: 'Invalid domain=nil in -[NSError initWithDomain:code:userInfo:]
    
  20. 20 Posted by Stuart Beesley ... on 18 Oct, 2021 06:46 AM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Question... On MD2021.1 can you try file/new dataset.... then launch this in MD2022... Does that open or crash?

  21. 21 Posted by dangestwick on 18 Oct, 2021 12:01 PM

    dangestwick's Avatar

    I created a new dataset in 2021 and then opened it in 2022. Sync was
    initially set to Don't Sync. I changed it to iCloud Drive and it did not
    crash. Seemed to work fine.

  22. 22 Posted by Stuart Beesley ... on 18 Oct, 2021 02:31 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    I have one possible experiment left, if you are willing?

    Install 2021.1
    Open your dataset
    File / Export Backup > to a name of your choosing...

    File / Restore from backup, make sure your backup is open.
    Install and run Toolbox extension.. Make sure it's the latest version(1042)
    Options, Hacker Mode, Hacker Menu,
    Select:
    'Force RESET Sync settings (generates new SyncID and turns Sync off. You can turn it back on after MD restart)'... make sure this runs OK Exit MD
    Install latest preview 2022(4056)
    Open MD, ensure your backup is open
    Window>Show Console; keep open
    Turn on iCloud Sync

    what happens?

    When this test is complete, you can just file / open your original dataset...

    (not support, just a fellow user)

  23. 23 Posted by dangestwick on 18 Oct, 2021 03:23 PM

    dangestwick's Avatar

    can't do it now, maybe later today

  24. 24 Posted by Stuart Beesley ... on 20 Oct, 2021 04:47 AM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    OK, the quick resolution is as follows:
    In your live dataset on MD2021.1 do File / Export Backup
    Then File / Restore from backup, and upgrade again to 2022
    On this dataset you can turn on iCloud Sync...

    Pls confirm this works?

    (not support, just a fellow user)

  25. 25 Posted by davethetallguy on 22 Oct, 2021 12:38 AM

    davethetallguy's Avatar

    I'm seeing the exact same behavior when I turn on iCloud sync. As suggested upstring, I was able to turn sync off using my 2021 version of Moneydance.

  26. 26 Posted by Stuart Beesley ... on 22 Oct, 2021 05:38 AM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    @davethetallguy - if you get this iCloud Sync crash, then to use iCloud Sync with MD2022 do one of the following: 1/ Wait for build 4057 with the official fix
    2/ File Export Backup, then File Restore Backup and then use this restored dataset in MD2022 and turn on iCloud Sync
    3/ Load Toolbox extension, advanced mode, click "Fix dropbox one-way sync"... and then use iCloud Sync

    Any of these options will fix the problem... BUT, 2 & 3 will prevent you switching back to your old working Dropbox Sync (as it would create a new dropbox sync relationship)

    (not support, just a fellow user)

  27. 27 Posted by davethetallguy on 03 Nov, 2021 02:50 PM

    davethetallguy's Avatar

    Long delayed reply, but the next version of MD2022 fixed the issue for me.

  28. Maddy closed this discussion on 03 Nov, 2021 03:37 PM.

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