tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/74005-crashes-in-windows-10Infinite Kind: Discussion 2022-01-24T13:00:20Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/494504452021-10-24T20:25:16Z2021-10-24T20:25:16ZCrashes in Windows 10<div><p>Hello,</p>
<p>That's interesting. Unfortunately I'm not able to recreate this on my test system. What is this shortcut to (a program, file, etc)?</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/494504452021-10-25T02:27:17Z2021-10-25T02:27:18ZCrashes in Windows 10<div><p>Hi Ethan. I'm responding from a different device... but, I believe the<br>
shortcut(s) were from a couple simple pdf files.<br>
Please advise if you'd like more detail.<br>
Thank you, Paul</p></div>Paul Jacksontag:infinitekind.tenderapp.com,2009-01-14:Comment/494504452021-10-25T12:52:22Z2021-10-25T12:52:24ZCrashes in Windows 10<div><p>Latest Breaking News...</p>
<p>Hi Ethan,<br>
I ran some tests this morning, incorporating different scenarios to see if Moneydance Crashes on my PC.<br>
Results:<br>
1. The [first] run-through by dragging a shortcut of a pdf file over the<br>
Moneydance window-- BOOM, <em>CrAsH *(dragged file is 'frozen' over Moneydance<br>
window).<br>
2. Restart PC.<br>
3. Open Moneydance.<br>
4. Drag aforementioned shortcuts, plus, any other file or folder I could<br>
find on my Desktop over the Moneydance window-- *NO CRASH</em>!<br>
5. I then resumed normal computer usage and conducted that 'drag-test'<br>
while TV was playing in a browser tab, then while playing Pandora in a<br>
browser tab-- <em>NO CRASH</em>!<br>
6. ALL was looking good, PC operating nicely.<br>
7. Then, in the middle of normal computer use-- all going well, out of the<br>
blue, I dragged a shortcut over the Moneydance window-- BOOM, <em>CrAsH</em>.<br>
8. Rather than Restarting PC, I chose to simply hit [CTRL+Alt+Del] which<br>
immediately brought me out of the 'frozen' state.<br>
9. Resumed normal computer usage and conducted a plethora of 'drag-tests'-- <em>NO<br>
CRASH</em>!<br>
Conclusion-- No Worries, it's only a tempermental computer glitch.</p>
<p>Paul :-)<br>
--- <><</p></div>Paul Jackson