Incorrect Amounts on Summary Page Reminders
Recently the escrow amount included in my mortgage payment changed. I edited the mortgage account to reflect the new escrow amount and the new total payment. I did not change any other mortgage terms. See the 1st screenshot.
Today when I wanted to apply the mortgage payment reminder I noticed that the Tooltip for that reminder and the amount shown next to that reminder in the UPCOMING section was the old total payment not the new one. See the 2nd screenshot.
Note for the 2nd screenshot: The mortgage reminder is not shown there because at the time I took the screenshot I recorded the reminder.
When I recorded the Mortgage reminder the payment details shown there were the correct ones, the ones I entered when I edited the account.
I advanced the Calendar to January to check the amount shown there and the Tooltip for the Mortgage reminder again showed the old amount. See the 3rd screenshot.
What went wrong?
1.jpg
2.jpg
3.jpg
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1 Posted by FuzzyJohn on 24 Nov, 2021 03:48 AM
Issue solved but I guess bug remains.
The way I got the correct amount to be displayed in the Tooltip and in the UPCOMING section was to open the Reminder and edit the Comment line so that the Reminder would be saved. Actually any edit would do. After the Reminder was saved the amounts updated. I then removed the edit I had done.
I classify this as a bug because after updating the escrow amount in the mortgage loan the new escrow amount and the new mortgage payment was reflected when I opened the Reminder except that the amount shown in the Tooltip and in the UPCOMING section was not updated.
FuzzyJohn closed this discussion on 26 Nov, 2021 05:25 AM.