tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/75141-moneydance-merges-even-though-auto-merge-is-offInfinite Kind: Discussion 2021-11-26T09:08:12Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/495039902021-11-24T09:54:34Z2021-11-24T09:54:34ZMoneydance+ merges even though Auto Merge is off<div><p>Hi Kenny,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>Which version and build of Moneydance are you using?<br>
To check, open Moneydance and select Moneydance --> About Moneydance.</p>
<p>Can you let me know which operating system you're running on your computer/s?</p>
<p>If you haven't already, you could try upgrading to the latest preview version, as this should hopefully fix the problem for you.<br>
Moneydance 2022.3 (4061) is now available to download from <a href="https://infinitekind.com/preview">this page</a>.</p>
<p>If the problem persists, Please can you send us your Moneydance error logs? The logs should include information about what might be causing the problem.</p>
<p>They are saved on your computer as an errlog.txt file.</p>
<p>You can get to your error logs as follow:</p>
<p>1) navigate to <strong>Help->Console Window</strong> to show the console log in a window</p>
<p>or</p>
<p>2) in the Finder, press ⌘⇧G and then copy and paste <code>~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support</code> into the field and press enter/return.</p>
<p>At that point the finder will show an internal folder which contains the errlog.txt file which contains the log.</p>
<p>Finally you can paste the full content to your next reply on <a href="https://infinitekind.tenderapp.com/discussions/problems/75141-moneydance-merges-even-though-auto-merge-is-off">this thread</a>.</p>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495039902021-11-24T10:26:37Z2021-11-24T10:26:37ZMoneydance+ merges even though Auto Merge is off<div><p>There was a bug if your txns contained the cxnaction=1 tag (typically banks that send Pending txns (which MD ignores) and then sends the actual txn). MD would auto merge. This was fixed in 4061. There is however another follow-on bug where now it won't offer merge options and you get a duplicate... I know this is being worked on too.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495039902021-11-25T14:59:48Z2021-11-25T14:59:48ZMoneydance+ merges even though Auto Merge is off<div><p>Thanks!</p>
<p>(and thank you [again] Stuart)</p>
<p>I am currently running:</p>
<p>MD: 4060</p>
<p>Mac (Bug Sur – 11.6.1)</p>
<p>Assuming I can find pre-release 4061 for the Mac it sounds like it will fix the auto merge issue but then prevent me from manually merging.</p>
<p>Do I have that right?</p>
<p>I might load up 4061 and see what it looks like. If I understand the issue (with 4061) correctly then I am not sure which “situation” I’d rather be in. On the positive side, all this keeps me from getting too complacent… ☺</p>
<p>--Kenny</p>
<p>Expect the unexpected (or at least be ready for it...)</p>
<p>From: Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’ <a href="mailto:tender+dddec55b0b@tenderapp.com">tender+dddec55b0b@tenderapp.com</a><br>
Reply-To: <a href="mailto:support@infinitekind.com">support@infinitekind.com</a></p></div>kennytag:infinitekind.tenderapp.com,2009-01-14:Comment/495039902021-11-25T15:38:18Z2021-11-25T15:38:18ZMoneydance+ merges even though Auto Merge is off<div><p>Hi Kenny,<br>
Can you try upgrading to the latest preview version, as this should hopefully fix the problem for you?<br>
Moneydance 2022.3 (4062) is now available to download from <a href="https://infinitekind.com/preview">this page</a>.</p>
<p>For a full list of improvements in the preview version, please refer to <a href="https://infinitekind.com/previewdl/current/changelog.txt">this page</a>.</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495039902021-11-25T19:48:04Z2021-11-25T19:48:04ZMoneydance+ merges even though Auto Merge is off<div><p>It’s fixed for me in 4062</p></div>Stuart Beesley (Mr Toolbox)