Upgraded to Version 2022.2 (4060) Transactions don't print
When in a register, I use command P or the menu item Print Transactions. Nothing happens.
Keyboard shortcuts
Generic
| ? | Show this help |
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| ESC | Blurs the current field |
Comment Form
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| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
Support Staff 1 Posted by Maddy on 08 Dec, 2021 04:25 PM
Hi ,
We are sorry to hear about the problem you have encountered.
Can you try upgrading to the latest preview version, as this should hopefully fix the problem for you?
Moneydance 2022.3 (4063) is now available to download from this page.
I hope this information is helpful. Please let us know if you have further questions or need more assistance.
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Maddy, Infinite Kind Support
2 Posted by R. Mark Biech on 08 Dec, 2021 05:58 PM
Downloaded the latest update.
No Change
Not able to print transactions.
Mark
Support Staff 3 Posted by Maddy on 09 Dec, 2021 09:07 AM
We are sorry to hear that the problem persists, Mark!
In order to report the issue to the development team, could you send us the contents of your error console? Here's how to get the logs:
1) In Moneydance, click on the Help menu and select the Console Window option. This will open the console messages window.
2) While the Console Window is open, choose "command P". Any error messages should be recorded to the Console.
3) Select all of the text in the Console and use the "Copy to Clipboard" button at the bottom to copy the text.
4) Paste the text from the message window into a text file (preferably saved with a .txt extension) and attach that file to your response here.
Thank you
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Maddy, Infinite Kind Support
4 Posted by R. Mark Biech on 09 Dec, 2021 05:03 PM
Here you go!
Mark
Support Staff 5 Posted by Maddy on 10 Dec, 2021 12:00 PM
Are you running Moneydance on Monterey or Catalina?
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Maddy, Infinite Kind Support
6 Posted by R. Mark Biech on 10 Dec, 2021 02:19 PM
Monterey
Support Staff 7 Posted by Maddy on 10 Dec, 2021 04:24 PM
Have you tried choosing 'Save to PDF' from the 'Printing Workflows' box, and use a different program for printing, as a workaround?
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Maddy, Infinite Kind Support
8 Posted by R. Mark Biech on 10 Dec, 2021 04:46 PM
I don’t even get the dialog box to choose that option
Support Staff 9 Posted by Maddy on 10 Dec, 2021 05:19 PM
Could you try the following, please?
On your Mac, choose Apple menu > System Preferences, then click General . Open General preferences.
Click the “Prefer tabs when opening documents” pop-up menu, then change the option "always" to —never or in full screen.
Does it make any difference?
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Maddy, Infinite Kind Support
10 Posted by R. Mark Biech on 10 Dec, 2021 06:49 PM
Tried both settings, see attached,
Didn’t work for me
Mark
Support Staff 11 Posted by Maddy on 11 Dec, 2021 09:24 AM
Sorry to hear about the issues you've encountered. I’m sorry to keep you waiting, but I’d like to run your query past the development team who will be able to provide further information.
Thank you for your patience while we are looking into this.
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Maddy, Infinite Kind Support
Support Staff 12 Posted by Maddy on 14 Dec, 2021 08:59 AM
We've filed a ticket in our ticketing system regarding this issue and the developers are currently looking into it.
We will post any updates on this thread as soon as possible.
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Maddy, Infinite Kind Support