Broken website - refused to connect

John Fisera's Avatar

John Fisera

07 Dec, 2021 05:37 PM

Tried to buy an upgrade license. Got this message: refused to connect

  1. 1 Posted by dick on 07 Dec, 2021 07:18 PM

    dick's Avatar

    Got the same message.

  2. Support Staff 2 Posted by Maddy on 07 Dec, 2021 07:48 PM

    Maddy's Avatar

    We are really sorry to hear about the problem you have encountered.

    This seems to be a general issue that unfortunately has affected all of our customers. We have contacted Paddle and they confirmed that their engineering team are currently investigating this and are working to get this fixed as soon as possible.

    Thank you for your patience while we are getting the problem solved. In the meantime we would recommend downloading Moneydance 2022.3 (4063) and run it on a trial basis.

    Maddy, Infinite Kind Support

  3. System closed this discussion on 08 Mar, 2022 07:50 PM.

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