system font changed

Gorazd's Avatar

Gorazd

17 Dec, 2021 07:16 PM

Dear Sirs,

I have noticed today, that the system font, which displays exchange rates, stock values and more important - all trasnascion amounts, has changed into - wll - unreadable font (see attached). I did install some new fonts on the computer, but haven't messed with any computer system fonts.

How can I revert the font back to the original system font?

Thanks,
Gorazd.

  1. 1 Posted by dwg on 17 Dec, 2021 07:41 PM

    dwg's Avatar

    I'm a fellow user.

    To change what font Moneydance is set to use. Take the menu path File --> Preferences.

    In recent versions of Moneydance the font selection is on the Appearances tab.

  2. 2 Posted by gorazd.slak on 17 Dec, 2021 07:48 PM

    gorazd.slak's Avatar

    Thank you for your reply.

    I am using version 2020.2, and in the menu that you have mentioned,

    I can only change the size of all fonts, and not the type of the font.

     

    Goraz.d

  3. 3 Posted by dwg on 17 Dec, 2021 11:54 PM

    dwg's Avatar

    I had to find my old notes. on when the feature was introduced, it was in the lifetime of Moneydance 2021.

    Hence Moneydance 2020 did not have the ability for the user to select fonts. From memory, Moneydance would set the font/font parameters, these were passed to the system so the system would map it to an available font.

    So there is nothing you can do in Moneydance 2020 to change what font is chosen.

  4. 4 Posted by gorazd.slak on 18 Dec, 2021 06:39 PM

    gorazd.slak's Avatar

    Thank you so much for taking so much time with me.

    However – if this is the case, I want my money back. The numbers are unreadable, therefore the program is unusable. I will contact InfiniteKind.

     

    All the best,

    Gorazd.

  5. 5 Posted by dwg on 18 Dec, 2021 08:52 PM

    dwg's Avatar

    If you purchased Moneydance 2020 you have been using it for sometime and if it has been working fine up until now then it is more likely something you have changed that has affected the software, I would think that using the software for that long would make the prospect of a refund unreasonable.

    If it was Moneydance 2020 that you purchased you would be entitled to a free upgrade to Moneydance 2021 which does include the capability to select what fonts you use in Moneydance. It is available from:

    https://infinitekind.com/download_2021

    Note that if you have upgraded to macOS Monterey then we do see bad fonts with older versions of Moneydance because Apple have removed some fonts, adding fonts in may resolve this particular problem but Monterey requires the latest release of Moneydance.

  6. 6 Posted by gorazd.slak on 19 Dec, 2021 09:46 PM

    gorazd.slak's Avatar

    Thank you for your reply.

    I am using Win10.

     

    Indeed I have installed new fonts, but I have installed new fonts in the past and they didn’t change the system font in the program. You are right, I have been using Moneydance for many years and I am incredibly surprised by this change, by this event.

     

    I have purchased Moneydance 2017.

     

    All I want, all I am asking you is to tell me how to change this font.

    Or at least tell me which font is being used by Moneydance as a system font, so that I try reinstalling it and it might roll back.

     

    I hope you can agree, from the screenshot I have sent, that the program is unusable…

     

    Gorazd

  7. 7 Posted by Stuart Beesley ... on 20 Dec, 2021 06:30 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    You are asking for support on a product that’s 5 years old and that went ‘wrong’ after a change you made. I would recommend you upgrade to the latest version and then you can address your problem.

  8. 8 Posted by gorazd.slak on 22 Dec, 2021 09:42 PM

    gorazd.slak's Avatar

    This is so CYNICAL!!!

    I am using the produce from 2020!!!!!

    This is not 5 years ago, based on my calculations!!!!

    This is outragous answer, is this Infinitekind support our third party answer?

     

    I will not pay uneccessary upgrade fee for… ah, do I really have to argue about this???!?!?!?

     

    Gorazd.

  9. 9 Posted by dwg on 22 Dec, 2021 10:08 PM

    dwg's Avatar

    Reverse the font changes you made then. Moneydance 2020 can not set a specific font to be used, it is set by the Operating system based on the font specification passed to it, not necessarily a named font, so I do not think any of us at this level can say install such and such a font and it will be OK.

    We can say that the later versions have the ability to set a user specific font and thus override the system.

  10. 10 Posted by Stuart Beesley ... on 23 Dec, 2021 05:42 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    No I am not support, just another user. I must admit to being confused now. At one point you said you purchased 2017 and then you said you are using 2020.2. My 5 years came from '2017' when you purchased the product...? I this is the case then you have had five 5 years functionality out of the system and I fail to see how a refund would be issued... Regardless, the feature you requested was not there until a later version....

    Anyway, bowing out of this one....

  11. 11 Posted by Stuart Beesley ... on 23 Dec, 2021 07:40 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    If you Want to attempt to fix this yourself, then try toolbox script. Download toolbox.zip from here:

    https://yogi1967.github.io/MoneydancePythonScripts/

    Unzip. Get the toolbox.py file

    In MD, window, Moneybot console
    Open script. Select toolbox. Run (not run snippet).

    In the main diagnostic window it will tell you about your fonts.

  12. System closed this discussion on 24 Mar, 2022 07:40 AM.

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