Failure to automatically update my stock share prices for all 8 of my stocks on 12/21/21

Michael Collier's Avatar

Michael Collier

22 Dec, 2021 08:12 AM

Failure to automatically update my stock share prices for all 8 of my stocks on 12/21/21

  1. 1 Posted by derekkent23 on 22 Dec, 2021 09:01 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Michael

    To be able to help need some more information.

    What's your computer operating system?
    What version and build of Moneydance are you running, e.g. 2022.3(4063)
    What Extension are you using to get prices, “Quote and Exchange Rate Updater” or “Quote Loader”?
    List you eight securities Name and Ticker Symbol.

  2. 2 Posted by Wayne on 22 Dec, 2021 02:39 PM

    Wayne's Avatar

    Having the same issue using "quote and Exchange Loader" v1030 on Moneydance 2022.2 (4060). Last update occurred on Nov 30th I believe.

  3. 3 Posted by Wayne on 22 Dec, 2021 02:43 PM

    Wayne's Avatar

    Just rechecked and the last update was 12/20.

  4. 4 Posted by Michael Collier on 22 Dec, 2021 04:29 PM

    Michael Collier's Avatar

    For years I've had the right settings in Money Dance to get my stocks
    updated automatically. Occasionally a stock is not updated, but the error
    corrects itself by close of the next business day.
    This time all 8 of my stocks were overlooked on 12/21/21. Hopefully this
    error omission will correct
    itself by the end of this business day 12/22/21.

  5. 5 Posted by derekkent23 on 22 Dec, 2021 05:41 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Michael & Wayne

    As nether of you have provided all the information requested to provide a detailed solution to your issue, try this general guidance.

    Install the extension Quote Loader under EXTENSIONS – MANAGE EXTENSION

    For information on the features of this extension and how to use see post 200 at
    https://infinitekind.tenderapp.com/discussions/investments/4914-the...

    Download the PDF’s attached to post 200 and have a read.

    To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.

    Let us know how you get on or if you need help just post.

    Hope this helps.

  6. 6 Posted by wabs on 22 Dec, 2021 05:59 PM

    wabs's Avatar

    Michael,

    I’ve been playing and found that in Quotes and Exchange rates setting that if I change the Security Prices source from Alphavantage to Yahoo Finance - USA it pulled the current prices in again.

    Not sure why I needed to suddenly make this change after years of it working, but hope it helps solve your issue.

  7. 7 Posted by dwg on 22 Dec, 2021 07:35 PM

    dwg's Avatar

    Alphavantage has become increasing unreliable, they have dropped some exchanges outside of the US - at least from their free service, they have put in and changed timers so you can only get do many quotes per minute, and the number has changed from time to time - generally to make it more restrictive.

    It sounds like they are going further.

  8. 8 Posted by Stuart Beesley ... on 22 Dec, 2021 07:46 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Dump Q&ER, use QuoteLoader - much better..!

  9. 9 Posted by mrengr on 23 Dec, 2021 07:27 AM

    mrengr's Avatar

    Does Alphavantage have fee service now? Maybe I can buy a new Alphavantage API Key.

    Sent from Mail for Windows

  10. 10 Posted by derekkent23 on 23 Dec, 2021 08:39 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi mrengr

    Why pay for a key when if you try Quote Loader you will probably find you are using a better extension for free.

    Really Quote Loader is great, just try it!

    Have Fun, Stay Safe.

  11. 11 Posted by gmwhite59 on 31 Dec, 2021 05:46 PM

    gmwhite59's Avatar

    I'm also a fellow user

    If you are using Alphavantage I've identified the cause of the quotes no longer being available.

    The "Quotes and Exchange Rates" extension is requesting the TIME_SERIES_DAILY_ADJUSTED prices and unfortunately Alphavantage have just made this "Premium" so they are no longer free, so much for their "always be free" service.

    If the IK team can update the extension to request the "TIME_SERIES_DAILY" prices it would work again, they are still free.

    I've been able to switch to using the Yahoo Finance - USA with a slight tweak of the ticker symbol to match their format.

    I've not tried the Quote Loader yet as it seems complex to setup.

  12. 12 Posted by Michael Collier on 31 Dec, 2021 07:40 PM

    Michael Collier's Avatar

    The Quote Loader downloads way faster than Alphavantage. This might be
    because I've updated from MD 2017 to MoneyDance 2022. When you click 'quit'
    in MD 2022, saving data and leaving the program in
    MD 2022 is also much faster than MD 2017. However, I've been told to the
    contrary, stock high and low values are always equal where both are equal
    to each other and to the stock close price. I use the Yahoo
    source in Quote Loader.

  13. 13 Posted by dwg on 31 Dec, 2021 07:51 PM

    dwg's Avatar

    Various time delays had to be built into using Alphavantage because of their policy of limiting the number of requests they would process.

  14. 14 Posted by wabs on 31 Dec, 2021 09:39 PM

    wabs's Avatar

    Ignore

  15. 15 Posted by derekkent23 on 31 Dec, 2021 09:42 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi gmwhite59

    In fact, Quote Loader is very easy to set up as many users have found provided you look at the videos and take a look at the PDF.

    For information on the features of this extension and how to use see post 200 at
    https://infinitekind.tenderapp.com/discussions/investments/4914-the...

    Download the PDF’s attached to post 200 and have a read.

    To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.

    Let us know how you get on or if you need help just post.

    Hope this helps.

  16. 16 Posted by derekkent23 on 31 Dec, 2021 09:43 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Michael

    You posted your concerns regarding High/Low prices returned by Quote Loader in this discussion
    https://infinitekind.tenderapp.com/discussions/problems/76132-money...

    but you never responded with the requested information, screenshots to enable the issue to be investigated.
    If you still require this issue to be looked at please provide the requested information.

  17. System closed this discussion on 01 Apr, 2022 09:50 PM.

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