Downloading transactions
A few weeks ago Moneydance went bonkers and soon crashed. When I launched again, most accounts were messed up. I cleared out all Moneydance files (except backups) and reinstalled. The accounts were a different mess. I went to the previous backup that appeared to work. I discovered that downloading transactions wasn't working. Every PIN was gone for a checking account and three investment accounts. I got new PINs and reset the online banking information. This did not work for the investment accounts. The bank account worked a few times and then failed. I have gotten new PINs from my bank and investment accounts. They never worked.
Also, immediately after launching, Moneydance asks for the PINs to all accounts that download transactions. I get error messages after entering the PIN even after getting a new PIN.
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1 Posted by tetrault on 18 Mar, 2022 08:00 PM
I fixed the PIN problem by requesting PINs again from the bank and investment company. I have no idea why two new PINs were needed.
System closed this discussion on 17 Jun, 2022 08:00 PM.