tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/76181-quotes-and-exchange-rates-updater-stopped-workingInfinite Kind: Discussion 2022-03-30T13:00:20Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/495696792021-12-29T12:56:06Z2021-12-29T12:56:06ZQuotes and Exchange Rates Updater Stopped Working<div><p>I am not support staff, just a user.<br>
Hi lroche</p>
<p>Quote Loader is available and still working.</p>
<p>Open Quote Loader and under HELP set Turn Debug On/Off to Detailed.<br>
Take a screen shot of the Quote Loader window so we can see the settings and your list of securities after clicking GET PRICES.</p>
<p>Post the screen shot and the Moneydance errlog.txt file</p>
<p>If you're using Mac OS, it should be located at one of these locations within your Home folder:<br>
~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt or:</p>
<p>~/Library/Application Support/Moneydance/errlog.txt</p>
<p>If you have any trouble finding your Home Library folder you can open Finder and hold down the option key while selecting the Go menu and the Library folder option should occur or you can open Finder and select Go -> Go to Folder and copy and paste in the following:<br>
~/Library This should pull up your local Library folder.</p>
<p>If you're using Windows, it should be located under your login directory at:<br>
C:\Users(yourusername).moneydance\errlog.txt</p>
<p>or</p>
<p>C:\Documents and Settings(yourusername).moneydance\errlog.txt<br>
Depending on your version of Windows</p>
<p>If you're using Linux it should be located in your home folder at:<br>
~/.moneydance/errlog.txt</p></div>derekkent23