Edit button on reports not working

sue's Avatar

sue

30 Dec, 2021 10:40 AM

I am trying to run a report that I have previously saved but I need to amend the dates. The edit button is doing nothing. I have tried it on other reports and the same thing is happening. I searched and found that someone said you had to download an update and when I followed the link it took me to the software for 2022. So I have paid for this and installed but it hasn't fixed this bug! Very frustrating. Any solutions/suggestions.

  1. 1 Posted by sue on 30 Dec, 2021 01:26 PM

    sue's Avatar

    Having read some other posts suggesting that the window is coming up off screen I used my laptop monitor to make 2 screens and it was there. So I moved it to be with the main screen and now it is working fine. A pain but at least it's now solved.

  2. Support Staff 2 Posted by Maddy on 30 Dec, 2021 01:49 PM

    Maddy's Avatar

    Hi Sue!

    I'm very pleased to hear that you were able to resolve the problem.
    Generally, when Moneydance appears to freeze you can try Alt –> Spacebar –> M and use the arrow keys, to see if you can move a missing dialog back on screen. This can happen sometime when you have a second monitor connected .
    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    
     We wish you a lovely festive period!
    

    --
    Maddy, Infinite Kind Support

  3. Maddy closed this discussion on 30 Dec, 2021 01:49 PM.

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