tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/76230-security-prices-dont-updateInfinite Kind: Discussion 2022-03-31T22:30:20Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T17:29:24Z2021-12-30T17:29:24ZSecurity Prices Don't Update<div><p>Has QuoteLoader ever worked to update your prices? When did it stop working?</p>
<p>You don’t need both QL and Q&ER, just QuoteLoader.</p>
<p>Can you send a screenshot of your QL screen?</p>
<p>Can you also go to help/console and post the contents as an attached file.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T19:28:12Z2021-12-30T19:28:17ZSecurity Prices Don't Update<div><p>Quote Loader used to work intermittently. I could never figure out the<br>
pattern but my securities would update occasionally (definitely not<br>
necessarily when I manually ran Quote Loader). I didn't like it then either<br>
but now that it seems to have stopped working completely, I'm really<br>
frustrated.</p>
<p>I'm attaching the two things you requested. I've tried various things<br>
within Quote Loader. Like under Source where it says "Do Not Load" I've<br>
changed that to Yahoo and a new price has appeared but it doesn't change<br>
the numbers on my summary page, even when I've selected "Override Current<br>
Price." When I try to to click "Click to Select All Lines" I get the error<br>
message box in one of the screen shots (I don't know why the screen shot<br>
only pulls the dialog box and not the whole screen including the Quote<br>
Loader).</p>
<p>Best,<br>
Hania</p></div>Hania Younistag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T19:36:10Z2021-12-30T19:36:10ZSecurity Prices Don't Update<div><p>This setup will not work... It says "DO NOT LOAD"; thus nothing will load...<br>
The source must be set to something like FT or FTHD or Yahoo or YahooHD.<br>
Then you must click save parameters<br>
Then click get prices<br>
Then click to select all lines<br>
Then click "save selected values"</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T19:38:05Z2021-12-30T19:38:05ZSecurity Prices Don't Update<div><p>(if you click select all lines before get price then you will get the error you showed)</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T20:00:47Z2021-12-30T20:00:47ZSecurity Prices Don't Update<div><p>I am not support staff, just a user.<br>
Hi Hania</p>
<p>Based on your description and screen shots it looks like you are not following the correct process.</p>
<p>As a starting point try this.<br>
1. Set the two dropdowns (Security) & (Currency) to MANUAL ONLY and click RESET AUTO RUN<br>
2. Right click on the heading SOURCE and select SET ALL TO YAHOO.<br>
3. Click SAVE PARAMETERS to save the setting you have made for the next time you open Quote Loader.<br>
4. Click GET PRICES.<br>
5. Wait for get prices run is complete.<br>
6. Then click, CLICK TO SELECT ALL LINES<br>
7. Then click SAVE SELECTED VALUES.</p>
<p>See screen shot for the first three of your securities.</p>
<p>To understand how to use Quote Loader and set it up to meet your needs see post 200 at<br>
<a href="https://infinitekind.tenderapp.com/discussions/investments/4914-the-new-quote-loader#comment_49363660">https://infinitekind.tenderapp.com/discussions/investments/4914-the...</a></p>
<p>Download the PDF’s attached to post 200 and have a read.</p>
<p>To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.</p>
<p>Let us know how you get on or if you need help just post.</p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T20:14:23Z2021-12-30T20:14:29ZSecurity Prices Don't Update<div><p>Thanks. I already tried some of that. For example, I changed every single<br>
one to Yahoo. It grabs some values but they don't save. But maybe I missed<br>
a step. I'll try again following everything in your email.</p>
<p>Best,<br>
Hania</p></div>Hania Younistag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T20:29:13Z2021-12-30T20:29:13ZSecurity Prices Don't Update<div><p>I am not support staff, just a user.<br>
Hi Hania</p>
<p>If you follow the process correctly there is no reason why Quote Loader should not return the correct price and save then to Moneydance.<br>
Unless<br>
1. The security is not supported by the source.<br>
2. You need to select a market exchange under Exch Mod.</p>
<p>Once you have got things working any securities that don’t return a price just post a screen shot of the Quote Loader window as you did before but after you click GET PRICES.</p>
<p>Then take time to watch the videos and read the PDF</p>
<p>Hope this help.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T21:20:57Z2021-12-30T21:21:01ZSecurity Prices Don't Update<div><p>Stock price updating stopped working for me, too, for last couple of days. It had worked fine for years. Now it reports "Error downloading price history for [eg] General Electric: No data found." It reports that for every single stock. There has been no change to my settings that worked every day for years before. What do you suggest?</p></div>Dan Saultag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T21:50:36Z2021-12-30T21:50:36ZSecurity Prices Don't Update<div><p>I am not support staff, just a user.<br>
Hi Dan</p>
<p>To get a error message that reads ‘No data found’ it sounds like you are using the extension Quote and Exchange Rate Updater.</p>
<p>Assuming you are running Moneydance 2019, 2020, 2021 or 2022 try the extension Quote Loader under EXTENSIONS – MANAGE EXTENSION</p>
<p>As you can see from the screen shot it has no problem in retuning a price for General Electric</p>
<p>For information on the features of this extension and how to use see post 200 at<br>
<a href="https://infinitekind.tenderapp.com/discussions/investments/4914-the-new-quote-loader#comment_49363660">https://infinitekind.tenderapp.com/discussions/investments/4914-the...</a></p>
<p>Download the PDF’s attached to post 200 and have a read.</p>
<p>To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.</p>
<p>Let us know how you get on or if you need help just post.</p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T22:07:29Z2021-12-30T22:07:29ZSecurity Prices Don't Update<div><p>Would you please delete the screenshots I sent to you. Since I received an<br>
email from what looked like an individual person, I did not realize they<br>
would be posted online.</p>
<p>Thanks,<br>
Hania</p></div>Hania Younistag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T22:11:46Z2021-12-30T22:11:47ZSecurity Prices Don't Update<div><p>But thank you for your help. After following all the instructions you<br>
posted, it's working for me again! There are more steps involved than I<br>
used to do (by updating manually like this) but it's much better than<br>
having to look up and then enter individual security prices.</p>
<p>Best,<br>
Hania</p></div>Hania Younistag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T22:20:00Z2021-12-30T22:20:00ZSecurity Prices Don't Update<div><p>I am not support staff, just a user.<br>
Hi Hania</p>
<p>You started a public discussion on the Moneydance forum. See the discussion at <a href="https://infinitekind.tenderapp.com/discussions/problems/76230-security-prices-dont-update">https://infinitekind.tenderapp.com/discussions/problems/76230-secur...</a></p>
<p>Moneydance forward any replies to your post by email, but we don’t see your email address.<br>
There is nothing in your screen shots that is sensitive.<br>
Only Moneydance Support can delete screen shots when they read your post.</p>
<p>Anyway I am glad Quote Loader is now working for you</p>
<p>Hope this helps</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T22:25:25Z2021-12-30T22:25:25ZSecurity Prices Don't Update<div><p>I am not support staff, just a user.<br>
Hi Hania</p>
<p>Once set up you only need to click GET PRICES then CLICK TO SELECT ALL LINES then SAVE SELECTED VALUES.</p>
<p>Or you can set up auto run by following the PDF.</p>
<p>Hope this helps</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/495723172021-12-30T22:28:54Z2021-12-30T22:28:59ZSecurity Prices Don't Update<div><p>Okay. Thanks again, including pointing me to the pdf.</p>
<p>Hania</p></div>Hania Younis