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Incorrect notification that I am using a trial version of the program

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Graham Dinnage

03 Jan, 2022 02:46 PM

A have used Moneydance for decades and my copy of the program seems suddenly to have become unregistered, entirely on its own. I can no longer add any entries unless I agree wo buy a copy of the program, which is clearly nonsense. I need to continue using the program urgently - PLEASE ADVISE

1. 1 Posted by Graham Dinnage on 03 Jan, 2022 02:48 PM

   

   I have already outlined the problem above. Why has the program arbitrarily become a trial version?

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2. 2 Posted by Stuart Beesley ... on 03 Jan, 2022 02:51 PM

   

   Presumably you've recently upgraded to MD 2022 whereas you're licensed up to version 2021..?

   You can download 2021 from here:
   https://infinitekind.com/download_2021

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3. 3 Posted by Graham Dinnage on 03 Jan, 2022 03:02 PM

   

   Thank you for responding.

   I cannot recall updating to MD 2022 but presumably must have done. I was not asked to pay for an upgrade and assumed that it was a free one. I have found a download .dmg file downloaded on 6 November 2021 and the current ‘about Moneydance’ shows as below.

   If I go back to 2021, will there be any implications as far as data security is concerned? If 2022 was a paid upgrade, why was i not asked to do this or warned? I’m puzzled!

   Graham

   Graham Dinnage
   01732 866372
   07976 221803

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4. 4 Posted by Stuart Beesley ... on 03 Jan, 2022 03:16 PM

   

   Many people have been caught out.

   It’s fine to downgrade. There will be NO data issues. Dataset format is identical.

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5. 5 Posted by Graham Dinnage on 03 Jan, 2022 03:40 PM

   

   Hello Stuart,

   Away from my desk at present, but many thanks for the update and the download link. Glad to know that I wasn’t the only one to be caught out!

   Best regards

   Graham

   Sent from my iPhone

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6. Maddy closed this discussion on 13 Jan, 2022 10:27 AM.