When I try to create a new account I cannot get down to the Save button.

Verna's Avatar


05 Jan, 2022 06:45 PM

When the create new account form comes up I can fill in part but cannot get down to save button to save it thus cannot create new accounts. Please help!

  1. 1 Posted by -Kevin N. on 05 Jan, 2022 07:38 PM

    -Kevin N.'s Avatar

    Hi Verna,

    Are you able to resize the window by lowering the top title bar? If so, you should be able to then 'grab' the title bar and raise the entire window up so that you can access the 'OK' button.

    -Kevin N. (not a member of MD support)

  2. Support Staff 2 Posted by Ethan on 09 Jan, 2022 08:29 PM

    Ethan's Avatar

    If the above suggestion doesn't help, please attach a screenshot of what you are seeing so we can better understand your situation. If you're not sure how to take a screenshot, please see http://www.take-a-screenshot.org/

    Infinite Kind Support

  3. System closed this discussion on 10 Apr, 2022 08:30 PM.

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